Courtney Brainard Email & Phone Number

Somerville, OH, US

West Chester, Ohio, United States

• Answered customers' questions regarding products, prices, and availability.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Prepared and submitted reports to keep management informed of sales activities and progress.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Recorded accurate and efficient records in customer database.

West Chester, Ohio

• Researched and resolved billing discrepancies to enable accurate billing.
• Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
• Provided excellent customer service, developing and maintaining client relationships.
• Monitored customer accounts to identify and rectify billing issues.
• Processed and verified invoices to secure accuracy of billing information.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.

West Chester, OH

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Handled cash transactions and maintained sales and payments records accurately.

Fairfield, OH

• Documented underwriting decisions and provided evidence of compliance with applicable regulations.
• Made approval and denial recommendations by determining accurate risk levels.
• Built strong relationships with lenders, brokers and clients for constructive communications.
• Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
• Evaluated applications to determine insurance coverage and appropriate risk classifications.
• Collaborated with other professionals to develop innovative underwriting solutions.

Monroe, OH

• Taught children with creative approaches, methods, and techniques.
• Maintained tidy and clean classroom consistent with safety and health standards.
• Encouraged children to interact with each other and participate in group activities.
• Promoted physical, academic, and social development by implementing diverse classroom and outside activities.

Monroe, OH

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supported student physical, mental, and social development using classroom games and activities.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.

West Chester, OH

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supported student physical, mental, and social development using classroom games and activities.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Provided one-on-one and group-based learning support focused on student progress.
• Completed daily reports, meal count sheets, and attendance logs.

Trenton, OH

• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Developed age-appropriate activities and crafts to engage children.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Assisted in potty training and other daily hygiene activities to support child development.
• Utilized positive reinforcement techniques to encourage good behavior.

Hamilton, OH

• Sell memberships
• Handle money
• Score races
• Check in cars
• Make receipts
• Manage money and membership sales

Bachelor Of Science - Bs, Applied Behavior Analysis In Psychology, 4.0 Gpa

Activities and Societies: Dean's List Winter 2023, Honors Pathway Member, National Society for Leadership and Success Member Relevant.

Bachelor Of Science - Bs, Applied Behavior Analysis In Psychology, 3.58 Gpa

Relevant Coursework: HN144 - Human Behavior and the Environment & PS210 - History of Psychology

Diagnostic Medical Sonography/Sonographer And Ultrasound Technician, 3.296 Gpa

Coursework in Interpersonal Communication, Anatomy and Physiology, Physics, Religion, Algebra and Trigonometry.

Radiologic Technology/Science - Radiographer, 3.293 Gpa

Activities and Societies: The National Society of Leadership and Success Coursework in Microsoft Word, PowerPoint and Excel Coursework in.

Diploma, General Studies

Activities and Societies: Volleyball Graduated with Honors