Christine Ngo Email & Phone Number

• Successfully executed on design/business logo design changes on tight deadlines from domestic and international sales reps/clients while working with the team and other departments to fulfill design needs and clientele are met with the utmost satisfaction.• Prepared and maintained file documentation of designs, in a clear, organized, and comprehensive manner.• Providing consistent results of full caseload of pending files in a high-pressure environment and outputting a personal minimum of 20 designs a day while the requirement was only 10-15 designs a day.• Ensured a minimum of 1000 entries per week was evaluated, analyzed and interpreting data was entered accurately and timely in OMS system leading to successful schedule production fulfillment timelines.• Successfully trained new teammates on order of operations of designs and communicated thoroughly throughout the department for revisions, updates of new processes, and suggestions related to up productivity and operations.

• Drove great customer experience through engaging 100s of customers daily by using information of products to match the customers’ needs and wants while working with their budgets and quickly solve problems. • Quickly established myself as a subject matter expert in Apple ecosystem, translating to my ability to give high customer experience with new environment/changing technology.• Ensuring the team is managed and collaborated with motivation throughout the workday to give the best customer satisfaction.• Successfully processed all sales transactions accurately and in a timely fashion, all shipments and maintained organized stock shelves/fixtures.• Communicated information to over 100s of customers about product quality, value, and style leading to a minimum of 50 sales transactions and exceeding the previous year’s sales for that day.• Successfully built and maintained effective relationships with customers, coworkers, and upper management.• Successfully trained employees on operations, POS system and supervised all transactions that required a return/exchange so that it is processed correctly.

Design And Visual Communications, General

Texas All Lines Adjuster, Insurance

Received license in October 2022