- Manages the Admissions Team and co-manages the Registration Team.- Oversees the admissions process of approximately 4k-5k applications per intake (Document screening, applications submissions via OCAS, communicating and advising applicants and agencies, record keeping). - Compiles and analyzes Enrollment data, such as historical applications, registration, and conversion rates, strategically plans targets for each intake. - Builds reports and presentations to support Executive-suite in business decisions. - Builds auto-generating reports using Excel and VBA to support Recruitment's communication with agencies. Assists Recruitment team to define targets for each market and agency. - Responsibilities also include hiring for Admissions Coordinator and Registration Coordinator positions, ensuring a seamless onboarding and integration of new members.

- Enrolment Analytics: Manages and analyzes data, builds models/trackers, documents and automates processes aiming for gain of efficiency, builds reports, scorecards and dashboards to support higher management decisions. Key Projects: Enrollment Scorecard, Enrollment Planning model, Admissions Reporting Scorecard, Registration Tracker.- Academic Analytics: Conducts meetings and interviews to assess opportunities of improvements. Assists on student attendance analysis. Creates and conducts surveys using SurveyMonkey. Key Project: Course Satisfaction Survey- Student Services Analytics: Analyzed, compiled and processed data from the semester end Student Experience Survey, generating reports for higher management with results, insights and action plan.

- Manages student enrolment activity for all post-secondary programs through a variety of platforms and channels (in-person, virtual, email, telephone).- Assists students regarding course changes, withdrawals, registration, payments, and advising.- Responsibilities also include admissions processing, data management, data analysis, record keeping, reporting and presenting on weekly meetings.

- Automated students applications process, outsourcing and implementing the school’s management system.- Builds and presents weekly Enrollment pipeline numbers for Strategic Planning.- Responsible for after-sales customer service alongside the pedagogical sector providing support to students (in-person, phone, WhatsApp and email).- Responsible for accounts receivables.- Screens applications and conducts interviews for potential scholarship recipients- Organizes company’s events for the Alumni community.- Also provides Excel, Business Modelling and Google Sheets training as an instructor.

- Assisted in events planning and organization- Supported keynote speakers and participants during events for Education sector audiences (including translations EN-PT/PT-EN.- Also responsible for, budget management, hotel and flight bookings, and contacting suppliers.Projects: STEM TechCamp (partnership between the U.S. Embassy in Brazil and LSI-TEC) , FEBRACE (largest science fair in latin america), Code IoT.