Christopher Anthony

Christopher Anthony Email and Phone Number

Leader, Problem Solver, Great Communicator, Customer Service Expert| Network Field Engineer w/ 5+ yrs experience. @ designDATA
gaithersburg, maryland, united states
Christopher Anthony's Location
Washington DC-Baltimore Area, United States
Christopher Anthony's Contact Details

Christopher Anthony work email

Christopher Anthony personal email

About Christopher Anthony

Highly motivated Network Field Engineer with strong customer service skills and experience in assisting customers with computer and technology issues. Comfortable interacting with all levels of an organization and public. Strong verbal, listening and written skills. Able to problem solve quickly and efficiently. Answers questions and provides support via telephone, email and in person. Diverse technical background that includes sales and customer service.A continuous learner, never settling for average. Always striving for more certifications to leverage 9+ years of customer service skills and proven computer based technical knowledge for your organization, contact him at C.anthony2919@gmail.comSpecialties:Troubleshooting & Maintenance of Computers, Installation & Configuration of multiple OS, Working Knowledge of: Linux/Unix, Windows (Vista/7/8/8.1/10), Mac OS, Windows Server 2008/12/16, Microsoft Exchange 2013/16, Active Directory, DNS, DHCP, TCP/IP, Office 365 migration, WatchGuard VPN, Slack Administration, Azure Administration, VOIP Administration.

Christopher Anthony's Current Company Details
designDATA

Designdata

View
Leader, Problem Solver, Great Communicator, Customer Service Expert| Network Field Engineer w/ 5+ yrs experience.
gaithersburg, maryland, united states
Website:
designdata.com
Employees:
92
Christopher Anthony Work Experience Details
  • Rand Solutions
    Network Technician
    Rand Solutions Jul 2018 - Present
    Silver Spring, Maryland, United States
    ● Install Network Equipment for Businesses (Servers/Switches/Wireless Aps)● Provides end user training on system and services for over 70 end users.● Serves as an on-sight escalation point for mare advance issues.● Provides engineering support for transition management (Projects).● Provide network administration for 9 clients on a weekly basis.● Migrate Clients to and from data Centers● Generate daily maintenance reports for all network devices● Serves as an escalation point for Service Desk ● Main service point for all Hardware setup (Computers/Printers/Mobile Devices)● Active Directory, DNS, and Group Policy Administration● Microsoft Windows Server 2012/2016R2 Administration● Installation and Administration of Microsoft Exchange 2016 ● Vulnerability remediation● Patch Deployment
  • Designdata
    Service Desk Engineer
    Designdata Oct 2016 - Present
    Gaithersburg, Maryland
    ● Diagnoses and addresses all system errors● Provides end user training on system and services for over 300 end users.● Serves as an escalation point for mare advance issues.● Provides engineering support for transition management (Projects).● Provide network administration for 4 clients on a weekly basis.● Works with little direct supervision on a day-to-day basis.● Provides Top Tier customer service.● Creates and maintains systems documentation.● Serves in incident management as a first responder, incident engineer, and incident manager● Respond to email messages for customers seeking help.● Provides customer recommendations software applications to meet specific business needs.● Properly escalating unresolved queries to the next level of support.
    View
  • Protocall Communicatins Inc.
    Account Manager
    Protocall Communicatins Inc. Dec 2013 - Sep 2015
    Laurel, Md
    *Communicated business relevant marketing information to the vendor and provided structured feedback to the owners.*Provided resolutions, additional services, and energy market information for all 3000 + customers assigned to the account.*Developed an effective account management system to ensure all customers were contacted within a set time. *Prepared various reports surrounding progression of all the accounts: quarterly sales results, annual forecast, and account status reports.
  • Protocall Communicatins Inc.
    Sales Manager
    Protocall Communicatins Inc. Oct 2013 - Dec 2014
    Washington D.C. Metro Area
    *Trained, developed, and lead a team of 44 representatives.*Ensured that each team member understood the importance of providing great customer service along with effective call tactics. *Researched and analyzed online information to provide my team members with factual support data to provide customers and potential prospects.*Provided detailed reporting to present to management with statistics for monthly production meetings through using MS Office applications
  • Protocall Communicatins Inc.
    Sales Representative
    Protocall Communicatins Inc. Jun 2006 - Oct 2013
    Laurel, Md
    *Provided superior customer service.*Made out-bound calls marketing DSL/Cable/FIOS internet service to prospects using an automatic dialing system.*Provided in-bound call support to customers to assist with basic technical questions.*Assisted potential customers with different speed options for specific internet needs.
  • Capital One
    Customer Service Representative
    Capital One Dec 2008 - Nov 2009
    Beltsville, Md
    *Ensured each customer had a great customer experience by providing them with excellent customer service.*Provided quick and effective resolutions to online account issues on a 1st tier level. *Assisted customers with password resets, when locked out of their online banking accounts.*Provided over the phone solutions to any account issues.
    View

Christopher Anthony Skills

Customer Service Computer Repair Technical Support Microsoft Word Leadership Customer Support Problem Solving Software Installation Public Speaking Windows It Operations Computer Hardware Troubleshooting Microsoft Office Microsoft Outlook Virus Removal Time Management Help Desk Implementation Unix Linux Expert Communicator Strategic Communications Critical Thinking Strategic Planning Program Management Problem Analysis Networking Research And Development Team Leadership Comptia Sales Management Teamwork Microsoft Excel Os Virtualization Preventive Maintenance Interpersonal Skills Marketing Strategy Sales Management Performance Motivation Customer Experience Hardware Installation Training Social Media

Christopher Anthony Education Details

Frequently Asked Questions about Christopher Anthony

What company does Christopher Anthony work for?

Christopher Anthony works for Designdata

What is Christopher Anthony's role at the current company?

Christopher Anthony's current role is Leader, Problem Solver, Great Communicator, Customer Service Expert| Network Field Engineer w/ 5+ yrs experience..

What is Christopher Anthony's email address?

Christopher Anthony's email address is ca****@****ata.com

What schools did Christopher Anthony attend?

Christopher Anthony attended Per Scholas, Prince George's Community College, University Of Maryland University College, Eleanor Roosevelt High Scool.

What skills is Christopher Anthony known for?

Christopher Anthony has skills like Customer Service, Computer Repair, Technical Support, Microsoft Word, Leadership, Customer Support, Problem Solving, Software Installation, Public Speaking, Windows, It Operations, Computer Hardware Troubleshooting.

Who are Christopher Anthony's colleagues?

Christopher Anthony's colleagues are Greys Desi More, Chuck Kinsley, James Graziani, Kevin Neal, Tomas Aker, Stephen Herchenroeder, Jemaine Archie.

Not the Christopher Anthony you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.