Customer Service Representative
CurrentAssist seniors, disabled veterans, widow(er)s of disabled veterans, and disabled homeowners sign up for TN State funded Property Tax Relief programs.
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@knoxcounty.org
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Codie J Devries is listed as Please let me know how I can help! at Knox County, a with 727 employees, based in Knoxville, Tennessee, United States. AeroLeads shows a work email signal at knoxcounty.org and a matched LinkedIn profile for Codie J Devries.
Codie J Devries previously worked as Customer Service Representative at Knox County and Digital Media Virtual Assistant at Codie J: Digital Media Va. Codie J Devries studied at The Digital Media Va Crash Course.
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One of my favorite feelings is when I can help our applicants cut through the red tape and get accepted on one or both of the state’s programs. I help elderly, disabled, disabled veterans and widow(er)s of disabled veterans apply for the State Property Tax Relief & Senior Property Tax Freeze programs. I have developed a passion for connection. It is so satisfying to work as a liaison between the state’s amazing Tax Relief Specialists and our wonderful citizens in Knox County. Last week I got a text message from Debbie because she wanted to let me know that she got her tax relief check from the state and how much she appreciated all of my help in getting the state the documentation they needed to approve her application. That meant everything to me!
Listed skills include Microsoft Word, Microsoft Excel, Public Speaking, Administrative Assistance, and 29 others.
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Knox County, Tennessee, United States
Assist seniors, disabled veterans, widow(er)s of disabled veterans, and disabled homeowners sign up for TN State funded Property Tax Relief programs.
• Admin of a Skool community 5K+ members, moderate, field member request, answer tech questions, encourage conversation, and provide course support. • Social media management of Instagram account for a baby clothing boutique store. • Created graphics for use in emails and social media posts for a monthly box subscription site. • Search Engine Optimization (SEO) of blogs for an artist and lifestyle website.
Knoxville, Tennessee
• Answer customer questions and process gift card purchases vis phone.• Assist Controller with projects as assigned.• Accounts receivable daily sales reconciliation for 20+ restaurants checking for inaccuracies and providing resolution.• Data entry of all house charges into client specific software.• Preparing banquet rental forms for entry into QuickBooks by pulling confirmation sheets for all banquet deposits and matching them to actual banquet tickets checking for accuracy. • Keep a log of inaccuracies at each location given to the Area Directors for use in training.• Check daily gift card sales for discrepancies. • Journal entries.• Prepare bank deposits.• Created pivot table with interactive chart for 3 Area Directors to use for scheduling appropriate amounts of staff during the Holiday season.
Alcoa, Tennessee
• Saved the company hundreds of dollars per year by using bookkeeping best practices to ensure that bills are paid before their due dates and identifying unused equipment rentals. • Diligently filing monthly and quarterly reports to the state for sales tax and employee wages. • Designed a more efficient and paperless method of tracking and compiling commissions for each member of the sales team. • Dependably handle accounts payable, accounts receivable, maintenance of general ledger accounts, and making journal entries, research and rectify account discrepancies. • Daily reconcile bank statements using QuickBooks and make bank deposits as needed. • Identify and maintain all needed licenses, insurances, and permits needed to maintain compliance with county, state and federal agencies. • Creating daily and quarterly sales reports for management to use by tracking the source of the sales and types of payments used. • Through attention to detail halted payroll errors by creating a new system and using trusted software at no additional cost to the company. • Maintain employee files, new employee on boarding and attendance records with the strictest of confidentiality. • Create shipping labels for daily orders with accuracy, provide customers with tracking information, assist warehouse supervisor with office related needs.• Respond to clients and coworkers in a timely manner, following up where needed to ensure all parties have what they need.
Knoxville, Tennessee Area
• Increase efficiency of route schedule logistics for multiple field techs to perform various services for 200+ clients, communicating with techs throughout the day verbally, by text message and Google calendar. • Ensure subcontractors and suppliers provide all required certificates, lien waivers, disclaimers etc. follow-up on subcontracts, purchase orders and tracking status reporting to the company president. • Generate accurate quotes, proposals, invoices, and entered checks received on QuickBooks Online for the accountant. • Create material for and manage direct mail, e-mail, and Facebook marketing campaigns. • Assist with orientation and training of new employees, creating training materials and presentations to use. • Create ads for appropriate media to fill open positions within the organization. • Screen, evaluate, and recommend applicants for interview and assist in preparation for interviews. • Research and resolve problems as they arise (example: opening and following up with IT support tickets). • Responsibly performed general office and clerical duties, office organization, including filing, checking records, ordering office supplies, faxing, incoming and outgoing mail, including signing for packages, scheduling package pick-ups and delivering mail to appropriate personnel. • Evaluate office production, revise procedures, or devise new forms to improve efficiency of workflow. • Promote goodwill for the company by communicating with prospective and current clients, answering questions and providing needed information in a timely manner.
Knoxville, Tennessee Area
• Managing schedules, performing administrative duties, managing basic office needs and clerical duties. • Reinforce existing client and vendor relationships, foster new client relationships. • Overseeing proper billing of clients using Excel, QuickBooks Online and client specific programs ensuring that client requirements are met and proper billing codes appear on each line item. • Creating training presentations to ensure employees comply with new city, state and federal regulations. • Ensure that each department has the information, tools and supplies needed to perform their assigned tasks even creating such tools if needed through research and the identification of key data sources. • Lead the way in learning new tasks, programs and skills to provide a higher level of customer service and increase office efficiency.
Other employees you can reach at knoxcounty.org. View company contacts for 727 employees →
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Codie J Devries works for Knox County.
Codie J Devries is listed as Please let me know how I can help! at Knox County.
AeroLeads has found 1 work email signal at @knoxcounty.org for Codie J Devries at Knox County.
Codie J Devries is based in Knoxville, Tennessee, United States while working with Knox County.
Codie J Devries has worked for Knox County, Codie J: Digital Media Va, Randstad Usa, Robert Half, and Top Gun Customz.
Codie J Devries's colleagues at Knox County include Fred Thompson, Jean Chapell, Scott Erickson, Jill Shinlever, and Judy Pennoyer.
You can use AeroLeads to view verified contact signals for Codie J Devries at Knox County, including work email, phone, and LinkedIn data when available.
Codie J Devries studied at The Digital Media Va Crash Course.
Codie J Devries is listed with skills including Microsoft Word, Microsoft Excel, Public Speaking, Administrative Assistance, Spreadsheets, Telephone Skills, Administrative Assistants, and Resourceful Problem Solving.
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