Cody Phillips Email & Phone Number

Beverly Hills, California, Us

Responsible for the modernization of orders management, inventory management, and domain data federation.Experience with domain driven design, event sourcing, and CQRS. Responsible for Apollo GraphQL Supergraph implementation and support.

Beverly Hills, California, Us

San Antonio, Texas, Us

Cody led an IT Governance organization with multiple teams focused on building, maintaining, and monitoring enterprise SDLC processes. This includes building out the Design, Development, and Acquisition processes, risks, and controls for all of IT at USAA. Accomplishments include: o Guiding USAA from an ineffective IT risk rating as part of a regulatory Consent Order to an effective rating for the enterprise SDLC o Building a sustainable governance program to demonstrate continual risk mitigation for development and maintenance efforts allowing IT leaders to focus on delivering IT solutions instead of evidencing compliance o Implemented common processes, Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) across USAA IT to demonstrate USAA IT continued to operate within risk tolerance o Built governance and compliance checks into CI/CD pipelines and work items management tools to enable automated controls for engineering community

San Antonio, Texas, Us

After several availability challenges for USAA, Cody was hand-selected to join a select group of leaders and engineers to build the Site Reliability Engineering (SRE) organization. Accomplishments include: o Creating an SRE strategy centered around the tenents of developing service level objectives (SLOs), building a blameless culture and reducing toil through intelligent use of automation o Reduced system outage downtime associated with major money movement system through implementation of SLOs and resiliency efforts o Provided actionable strategy to multiple business leaders for prioritizing system resiliency work based on data from SLOs for respective systems o Developed a long-term strategy for the SRE organization, with metrics and goals, to improve the reliability for all supported products o Assembled and managed a team of high performers from across application, operations and security teams. Total organization size around 30 engineers.

San Antonio, Texas, Us

Led multiple engineering teams including: o Engineering team responsible for the content distribution network (Akamai) and load balancing technologies (F5) o Engineering team responsible for the development of the enterprise data pipeline infrastructure (Confluent, Apache Kafka)Accomplishments include: o Built new event streaming infrastructure from the ground up leveraging the Confluent, Apache Kafka solution and oversaw the migration of user from existing IBM MQ o Owned critical supplier relationships with Akamai Technologies, RedHat, and IBM o Negotiated and managed major contracts include enterprise IBM middleware licenses agreement, cloud hosting agreement with Akamai, and RedHat OpenShift agreement for new on-premise container environment, resulting in millions of dollars of annual contract savings o Led infrastructure hosting teams through a transformation from a monolithic deployment architecture to a cloud ready, micro-services architecture embracing modern deployment practiceso Supported WebSphere middleware infrastructure responsible for hosting the majority of internal and external applications at USAAIn addition, Cody was asked by senior leadership to represent the organization on a panel responsible for hiring new managers and management candidates into the Leadership Candidate School, a pipeline of training to prepare leaders across the organization.

San Antonio, Texas, Us

***Same as the experience below but this marks when I moved to managing teams remotely***Led multiple teams in the IT Operations organization ranging from engineering team supporting application hosting infrastructure to software development teams responsible for DevOps automation and tooling for application hosting infrastructure. • Implemented Agile practices into IT Operations and Platform Infrastructure organizations, shifting USAA Platform Infrastructure into the current product management operating model • Oversaw budget for department in IT Operations, just over 80 million yearly in software and personnel expense • Managed employees and contractors at multiple locations, including overseeing teams in India and Guadalajara, Mexico • Selected by Senior leadership to lead strategy effort across all of IT Operations to improve overall culture and employee engagement • Managed enterprise applications including custom DevOps code deployment tools for enterprise, custom middleware load balancing solution, and additional developer productivity tools • Supported WebSphere middleware infrastructure responsible for hosting the majority of internal and external applications at USAA • Led recruiting efforts for IT at Arizona State University

San Antonio, Texas, Us

Led multiple teams in the IT Operations organization ranging from engineering team supporting application hosting infrastructure to software development teams responsible for DevOps automation and tooling for application hosting infrastructure. • Implemented Agile practices into IT Operations and Platform Infrastructure organizations, shifting USAA Platform Infrastructure into the current product management operating model • Oversaw budget for department in IT Operations, just over 80 million yearly in software and personnel expense • Managed employees and contractors at multiple locations, including overseeing teams in India and Guadalajara, Mexico • Selected by Senior leadership to lead strategy effort across all of IT Operations to improve overall culture and employee engagement • Managed enterprise applications including custom DevOps code deployment tools for enterprise, custom middleware load balancing solution, and additional developer productivity tools • Supported WebSphere middleware infrastructure responsible for hosting the majority of internal and external applications at USAA • Led recruiting efforts for IT at Arizona State University

San Antonio, Texas, Us

• Collaborates across multiple organizations to develop a transition plan for projects.• Leads team in exploring new techniques to optimize delivery time and quality (i.e., Agile Scrum, Behavior Driven Development, Automated testing)• Serves as Technical Lead for multiple projects• Delivers high quality revolutionary solutions in support of a wide range of business areas• Assists in design and architecture of technical solutions

San Antonio, Texas, Us

• Briefed Executive Management monthly on performance of availability teams• Created system that stores and reports metrics for tracking workload across application support teams• Coordinated Return to Service efforts with business and technical teams during systems unavailability within the financial advice and planning applications• Mentored multiple college interns and new team members• Facilitated sync meetings with key business and technical resources within the Financial Planning business• Led an effort to build application for reviewing of major incidents

San Antonio, Texas, Us

• Designed cross-platform database solutions for different lines of business, ranging from Customer Security to Auto • Developed data mart solution for marketing efforts to help measure effectiveness of marketing campaigns• Collaborated with multiple organizations to improve the experience for developers when interfacing with data modeling and database teams• Led evaluation effort to determine proper tooling for modeling and database teams• Trained college intern and two new team hires• Composed custom training plan for new team members

Sandy, Ut, Us

• Coordinated testing efforts for school• Assisted in developing online testing solution for student work packets• Monitored the students testing facility

Bachelor Of Science (Bs), Information Systems

Master Of Business Administration (Mba), Business/Commerce, General