Cole Boyd Email & Phone Number

Fort Collins, Colorado, United States

Repairs and maintains multi-purpose copiers at customer locations in the Northern Colorado area.▪ Utilizes knowledge of hardware, firmware, and networking to diagnose and repair machine issues.▪ Communicates effectively with customers to keep them informed of any work done and any issues to be aware of.

Fort Collins, Colorado, United States

Efficiently managed daily administrative tasks, including answering phones, organizing files, data entry, and conducting quality control checks on invoices to ensure accuracy and compliance.

Oxnard, California, United States

Coordinated the day-to-day operations of a busy copy center, including troubleshooting IT issues, maintaining printing equipment, and managing supplies and inventory.▪ Successfully led efforts to reorganize two different sites, resulting in an increase in production speed and a more efficient layout.▪ Utilized production machines to meet the needs of a college campus, including class materials and flyers.▪ Maintained fleet of about 40 machines, to ensure print quality and the condition of the machines.

Thousand Oaks, California, United States

Provided administrative support to sales team, including data entry, document management, and customer service.▪ Utilized EZLynx to generate quotes for the sales team to deliver to clients.▪ Processed endorsements and renewals for personal and commercial lines policies. Communicated with carriers and clients, filled out ACORD forms, and made any necessary changes in carrier portals.▪ Ran monthly reports to create tasks for upcoming renewals.▪ Collaborated with management to implement a streamlined Microsoft Teams organization system for the entire company.

Simi Valley, California, United States

Assisted customers, stocked shelves, and maintained the store’s appearance.▪ Acted as project manager for price accuracy, reducing weekly audit time by 50% and improving signage accuracy.