Lead and drive the Salesforce global enterprise positioning and value strategy for the Public Sector. I have a successful track record building, leading, and developing go-to-market strategies for Government.* An experienced, decisive senior leader with a proven track record of results. Skilled coalition builder and team builder, able to unite disparate stakeholders and viewpoints into a common approach. Demonstrated capability to drive business transformation through technology innovation.* Experienced professional in organizational change management, including startups, mergers, acquisitions, reorganizations and turnarounds. * Proven leader in business and technology strategy, operations, governance, sourcing, procurement and vendor management, capital planning/investment control, enterprise architecture, client relations, service delivery, information security, budgeting, recruiting/hiring, and program/project management. * Skilled public speaker and communicator.* Well-versed in relevant U.S. federal laws and regulations including the FedRAMP Authorization Act, the Federal Information Technology Acquisition Reform Act (FITARA), the Federal Acquisition Regulation (FAR), and federal IT policies.

Responsible for delivering IT and professional services solutions to federal government customers for a portfolio of civilian agencies in the financial segment.Focused on customer satisfaction and enabling mission success for customer agencies.

•Drove the integration of all GSA infrastructure operations into a single program; consolidated 40 contracts and 15 helpdesks; over $100M saved to date. Customer satisfaction in most recent survey measured 96%.•Developed and successfully championed business case to consolidate GSA’s seven IT offices under the Office of the CIO, saving $60 million over the next three years•Led first federal migration to a cloud-based email and collaboration platform, utilizing Google Apps for Government.This initiative is saving GSA more than $15M over five years and has resulted in significant productivity improvements. Over 50 other agencies, state/local governments and other nations have requested briefings on this work• Oversaw innovative real estate IT transformation of GSA headquarters. Using mobile/collaborative IT, building now can hold 4400 employees, up from 2500 previously. GSA consolidated employees from six other offices into this location, saving over $24 million in lease payments annually. •Deployed agency-wide social collaboration and networking platform, using Salesforce's Chatter.•Spearheaded aggressive modernization program, including enterprise deployment of iPad tablet computers, Android and Apple smart phones, VoIP, desktop video, and unified communications.• Overhauled agency IT governance program for streamlined and transparent decision making.•Stood up a Federal CIO Council executive steering committee for Administration’s “Cloud First” strategy. Led the federal government’s cloud computing initiative and directed the creation of FedRAMP, the government-wide cloud security program. Details at www.fedramp.gov.•Created innovative IT program brand, the “IT Insider,” used for delivering all IT training and product information. There we provide how-to videos, training tips/tricks, chat with a technician in real time to solve a problem, peer social networks to answer questions. 8,000 employees use it monthly and spend an average of 15 minutes per visit.

Managed a staff of 120+ Federal employees and 300+ contractors, and a budget of over $150 million. Collaborated with FAS business units to ensure that application service delivery to over 500,000 external users (industry and agency customers) fulfilled all requirements, was within Service Level Agreements and met or exceeded performance benchmarks. Managed all new IT investments, over $40 million annually; reviewed proposed projects, system designs and procurement/outsourcing plans for alignment with target enterprise architecture; coordinated with business units to obtain requirements and buy-in for new investments.

• Organized the new GSA Office of Citizen Services with new and innovative strategy and organizational structure, as well as processes to support the office's mission. Overcame significant internal resistance by motivating, encouraging and leading staff to form a highly skilled team.• Managed a staff of more than 60 employees and a budget of over $35 million• Developed and implemented the strategy, architecture and business process for USA Services, the Bush Administration electronic government initiative for citizen customer service, leading to a successful launch in July 2003, now responding to over 290 million citizen service requests annually • Planned, developed, and documented budget requirements and performance measures for the OCS programs.

• Partnered with executives (VPs, CIOs, CFOs and Directors) of client organizations such as retailer JC Penney and TXU Utilities, the largest electrical power utility in Texas, to develop business solutions and business processes. Established and deployed IT architecture, design and standards for data, processes, and applications, to successfully meet the clients’ business strategy.

• As one of the company’s first 50 employees, recruited, hired, trained, and managed a team of fifteen consultants, in addition to overseeing consulting partners from Accenture and IBM. Responsible for client satisfaction and meeting revenue targets for billable consulting hours and software license sales.• Helped grow company revenues from around $2M annually to over $50M annually to enable a successful IPO on NASDAQ• Supported company-wide strategic planning by developing policies and procedures for the Consulting group, including compensation plans and forecasting/revenue recognition policy. • Set priorities for the Consulting group consistent with corporate goals and objectives and successfully managed the performance of the Consulting group to achieve those priorities. • Delivered successful implementations of Kana's CRM (Customer Relationship Management) solution at over fifty companies, including several Fortune 500 firms such as The Gap, JC Penney, General Motors and American Airlines.

• Opened a new corporate office in Dallas, as one of the company's first 30 employees. • Enabled clients to enforce their IT standards and policies by implementing change control standards, processes and tools.