Cole Smith Email & Phone Number

Birmingham, Alabama

Birmingham, Alabama

- Coach teams on lean agile practices and principles- Train teams on the appropriate agile methodology based on team setup and process (Scrum, Kanban, SAFe, etc.)- Develop content for agile workshops - Facilitate agile workshops- Established Agile Community of Practice and co-hosts sessions bi-weekly - Contribute to creating and executing the agile.

Birmingham, Alabama

- Manage and optimize the flow of value through the ART- Establish and communicate the annual calendars for Iterations and Program Increments (PIs)- Facilitate PI Planning readiness by fostering a Continuous Exploration process which drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre and Post PI Planning meetings- Lead and.

Birmingham, Alabama

- Facilitate the team’s progress toward team goals- Lead team efforts in relentless improvement- Facilitate team meetings/ceremonies- Help to remove impediments- Represent the team at dependent team ceremonies- Protect the team from scope creep

Birmingham, Alabama

- Metadata Management- Data Quality Management- Data Governance

Tuscaloosa, Alabama

• Goal: To create a customized, agile-focused methodology and process documentation for the ISS Development team Value: This project will establish clear, consistent standards and practices for each step in the software.
• Followed an agile methodology to create user stories and track progress on project deliverables
• Engaged with key business stakeholders to document internal processes and recommend efficiency solutions
• Developed a suite of project management tools and standards based on industry best practices

Birmingham, Alabama

• Goal: To develop and implement a DQM process for the Operational Data Storage databaseValue: This process will instill confidence in the business users that the data landed is accurate, valid, and complete My.
• Developed DQM Framework and Road Map documentation with team in order to outline process and set goals
• Designed data flow diagrams to show visualization of the DQM process
• Created reports to summarize verification of data files within the ODS database

Tuscaloosa, Alabama

• Goal: To develop a method of converting Microsoft DTS packages to the Pentaho Data Integration environmentValue: By developing this process, legacy systems are replaced by more efficient systems to drive down costs and.
• Worked with other developers, designers and architects to make sure the configuration and components met application requirements and performance goals

Tuscaloosa, Alabama

• Goal: To increase the potential success of underperforming studentsValue: By tutoring students, they are better equipped to excel in the classroomMy Contribution:
• Provided tutoring to students from developmental math to business calculus

Birmingham, Alabama

• Goal: To provide visibility and controls needed to manage the Enterprise Data Services metadataValue: The data gathered is mapped into Informatica Metadata Manager for use by partners to capture, search, browse, and.
• Formatted metadata files to import into Metadata Manager to create data lineage
• Created and updated business glossaries within Metadata Manager

Birmingham, Alabama

• Goal: To create a training program that will enable employees to perform at a high level to satisfy customer needsValue: A well-developed training program will further advance employee performance, increasing customer.
• Developed and implemented new hire training program
• Responsible for monitoring, mentoring and coaching quality team
• Created schedules based off of forecasting for all new hire employees
• Supervised a floor of approximately 30 agents

Tuscaloosa, Alabama

• Goal: To train employees on all policies, processes and proceduresValue: By training employees, standardization and quality will be enhanced throughout the organization
• Responsible for training all new hires and monitoring their training success
• Ensured all training materials were updated and changes were communicated
• Supervised a floor of 10-20 agents

Tuscaloosa, Alabama

• Goal: To protect businesses from potential fraud and loss Value: By following procedure, safeguarded consumers from unwarranted or unlawful use of their checking account informationMy Contribution:
• Answered inbound calls from point of sale merchant customers for check and card authorizations
• Contacted financial institutions when necessary to complete authorizations
• Escalated more complex issues to Supervisor/Manager as necessary

Bachelor Of Science In Commerce And Business Administration, Management Information Systems

Activities and Societies: Alabama Information Management Society, Information Technology Society

Education record