Colin Baker is a Chief Programme Officer at Solus - an Aviva company. He possess expertise in bpo, contact centers, call center, outsourcing, call centers and 11 more skills. Colleagues describe him as "I have had the privilege to work as peer of Colin for many years at Sitel. Thru so many client proposals, implementations, company strategies and projects, where we knew we could always relay on Colin, his diligence as well as doing right by all parties. Phenomenal professional, always there to help and to support as well as to be genuinely a good colleague. Colin is a great people manager who always seeks to selflessly drive the career path and well being of his teams. Rock solid Project Office leader and practitioner, with great understanding of BPO and client relationships creating trust and executing with excellence. Always solid, accountable and above all, joy to work with." and "Colin is a real shinning star in the Sitel EMEA team. Not only he contributed in his previous role as Head of PMO in the region, facilitating the successful implementation of all the programs taking place every year in the region, but built a very strong team that allowed him to experience new challenges in the EMEA organization. Even if he felt that his previous experience didn't help for the new projects, he accepted the additional tasks always with an smile in his face and willing to help and support the wider team. He took the Solutioning department and brought discipline and new ideas. He accepted to support the biggest deal in the history of our company to bring fresh and external point of view to contribute to the success of the whole UK team. He supported in a very professional way all the activities needed to support the migration from the sites to the agents homes during the COVID19 crisis and still ready to take additional challenges that nobody else is willing to accept. Having worked with Colin during the last 10 years made me conscious about how lucky I was for having members like him in my team. "