Colin Byard Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Facilitate ideation and design thinking processes to fill innovation funnel with consumer-centered product and business service conceptsDevelop concept testing process to incorporate consumer voice into product and service innovationManage front-end, consumer innovation research initiatives to define future opportunity in areas ranging from consumer purchase experience to IoTCollaborate across functional areas to drive organic growth initiativesCollect and analyze data from primary and secondary research to find additional opportunities for innovationDesign and communicate organizational strategy at the enterprise level

Spearhead three-year human-centered design project for seven large, public research universities to close equity gaps in the college-to-career pathways for 400,000 learners.Collaborate with nationally distributed team of four to manage $2.4 million grant-funded project budget, monitor project metrics, and develop service design tools.Develop and conduct quantitative and qualitative research, including facilitating over 200 customer and stakeholder interviews, resulting in the launch of 7 new learner-centric career readiness services.Lead large-scale change initiatives across two large, matrixed organizations through coaching executive sponsors, developing communication plans, and designing training opportunities.Facilitate in-person and virtual design thinking workshops that bring together over 100 cross-disciplinary professionals to design, prototype, and test solutions to learner pain points.Create and deliver highly-visual, persuasive presentations focused on storytelling project outcomes to Executives and Project Sponsors.Visualize learner and labor market data to display learner skill gaps, resulting in 50 faculty members adapting a skills-first curriculum.Develop and monitor key success metrics, including adoption and NPS measures, for various SaaS vendors including a Chatbot, AI Skill Translation Engine, micro-internship platform, and eLearning software.Facilitate strategy design sessions for Executives to establish new mission, vision, and values statements during organizational realignment, resulting in increased employee satisfaction and retention.Represent organizations at national and regional conferences through presentations, facilitations, and networking opportunities.Recruit a 15-member, diverse advisory board of Senior-Level DEI, HR, and Talent Acquisition professionals to collaborate on developing solutions that better prepare learners to enter the workforce.

Orlando, Fl, Us

 Recruit, supervise, develop, and evaluate 3 Graduate Coordinators and 30 Student Staff. Manage a suite-style and apartment-style residential facilities of 1,000 students Implement a Residential Curriculum by developing lesson plans, training student staff, and ensuring strong facilitation of all educational strategies. Assess student learning and satisfaction through qualitative and quantitative means through surveys, student reflection, focus groups, and observations. Collaborate with UCF Facilities Operations, Housekeeping, and private partners to ensure the safety, security, and satisfaction of all residents. Serve in on-call crisis management rotation for approximately 10,000 students. Develop an intentional staff development curriculum in order to meet learning outcomes that prepare student staff to execute the Residential Curriculum, develop personally, and prepare for future careers. Advise in-hall student government through providing quality direction and development to a four-member executive board in order to plan social programs for residents of the community. Manage an $18,146 community bud get for staff development, student government, and program and office supplies. Adjudicate conduct cases per week through charging, scheduling, and hearing cases, including cases that result in housing contract termination. Collaborate with the Department of Housing and Residence Life Marketing Team to ensure a quality conference experience for over 6,500 participants. Develop learning objectives and themes for monthly Resident Assistant programming efforts in the community. Execute monthly large-scale programs for 2,000 residents through collaborating with other Coordinators and Campus

Orlando, Fl, Us

• Facilitate bi-weekly training sessions for full-time staff members by working with subject matter experts from multiple disciplines to ensure quality learning and development.• Plan and execute a monthly dialogue series for 36 professional staff members in order keep up with field trends and provide opportunities for peer learning.• Execute 6-week intensive professional staff training yearly to ensure that new staff members understand organizational mission, goals, and values.• Collaborate with Professional Staff Recruitment and Selection Committee to ensure inclusive hiring process.

Orlando, Fl, Us

• Reviewed over 200 applicants for approval to move on to the phone interview stage of our selection process.• Planned the Graduate Coordinator selection day process by coordinating schedules of candidates and pro staff and overseeing the interview day of 40 candidates.• Created interview questions for 7 different processes that speak to the core culture of the department and institution.• Managed candidate interview schedules and processes to ensure quality recruitment experience for candidates.

Orlando, Fl, Us

• Facilitated a 2-credit leadership education course for 19 students in order to help students understand the purpose and role of residence halls and leadership theory. • Developed educational curriculum to challenge students to explore diversity, their own beliefs, and support community development. • Analyzed student performance and provide written feedback to both students and administrators as part of the Resident Assistant selection process

Bloomington, Indiana, Us

-Supervise 4 Resident Assistants through implementation of weekly one-to-one meetings and weekly staff meetings.-Advise a 10 person conduct board by selecting and training students to enforce institutional policy.-Serve on a weekly on-call rotation to assist Resident Assistants with emergency response and crisis management for approximately 450 residents.-Collaborate with Living-Learning Center staff to provide a comprehensive educational experience to the 450 residents through programming and leadership development.-Consult with the Diversity Education Specialist to provide programs around topics such as veteran status, race, religion, and gender.-Advise in-center Student Government by providing timely feedback to the Student President, Executive Board members, and elected student officials to ensure the following of risk management and program protocols.

Bloomington, Indiana, Us

-Facilitate weekly alcohol skills training courses for 15 to 20 students who have violated the university’s policy regarding underage possession and/or usage of alcohol.-Maintain confidential student information in regards to medical records, as well as student disciplinary records.

Bloomington, Indiana, Us

-Coordinated check-in process for the 1,400 ACUI Delegates attending the 100th anniversary conference by recruiting volunteers, organizing check-in materials, and monitoring check-in progress. -Cooperated with other Graduate Interns, ACUI Central Office Staff, Conference Program Team Members, and Board of Trustee members in order to ensure efficient conference proceedings.-Prepared materials for the 100th Anniversary Museum, Education and Research Fund, and Battle of the Region events by holding weekly office hours in the ACUI Central Office.-Utilized Microsoft Customer Relations Management system to analyze check-in data.

Fort Myers, Florida, Us

-Supervised 10 Conference Assistants throughout the 22 summer conference sessions through scheduling, weekly meetings, and informal one-to-one meetings.-Responded to conference needs through collaboration with multiple campus offices and serving in an on-call role.-Billed conferences for a total of $182,000 in revenue for the department.-Coordinated individualized check-in processes for 2,437 summer conference participants.

-Provided resources and guidance to 54 male residents ranging from freshmen to juniors through programming on topics including but not limited to diversity and community building.-Enforced policy throughout the 1,200 person residence hall by participating in an on-call duty rotation.

-Interviewed and selected a staff from 103 person applicant pool in collaboration with a 5 person Leadership Team.-Developed and implemented a 10 day, 120 hour, comprehensive training program to prepare staff to serve new students and guests.-Supervised a staff of 26 diverse individuals through 6 weeks of intensive daily programs.-Collaborated with 60 different campus partners to ensure proper brand management during the program.-Improved upon strong public speaking foundation by regularly speaking in front of over 200 individuals.

-Maintained positive energy and motivation through a 6-week program while working 16-hours a day, 6 days a week.-Facilitated conversations around topics such as campus resources, sustainability, and the realities of college life with groups ranging from 15 to 25.-Presented on diversity and social justice issues in front of a group of over 3,000 students.-Communicated with over 16,000 program participants by leading groups, moderating panels, and answering questions about the institution.

M.S.Ed, Higher Education/Higher Education Administration

Executive Education, Design Thinking (D. School)

Bachelor Of Arts (B.A.), Philosophy And Religious Studies