Translate high level product strategy into an actionable and marketable product direction so that development and operational work can be appropriately estimated and prioritized. Provide product direction and ownership, prioritize feature backlog according to business value and product release planning. Represent the customer to the technical development team, answer questions and provide direction. Collaborate with the business solutions team during presale and convert client launch requirements into backlog feature request items. Coordinate with other agile product owners to coordinate release planning for cross-product initiatives.

Manager, Provider Data Transparency & Strategic Relationships (2012-Present)  Lead business design and implementation for transition of portal tools from proprietary to vendor based provider administrative portal, as well as consumer transparency search tools including Agent Finder and Provider Finder, $1.168M project and 18% under budget.  Developed/influenced pilot of cost transparency tool with other Blue Plans which evolved into consistent national cost data and was recently integrated into Provider Finder search tool.  Lead provider education regarding new portal functionality and new consumer transparency tool data and functionality  Direct TriCare military network subcontracting operations including contracting, provider setup, credentialing and provider education as well as provide strategic input to TriWest Lead program management leading to the implementation of division strategic objectives including new networks and strategic objectives with providers

Developed long-range strategic plans, budgets and monthly financial reporting for thirteen Fairview Health Services affiliate and subsidiaries ($75M) which required consistent, two-way communication with those entities respective operational executives, directors and staff

Monthly and Year End accounting including budget and audit for TPA and HMO