Colleen Edwards Email and Phone Number

• Coordinated support for event functions including an experiential endurance fundraisingprogram and annual gala* Helped facilitate and execute two million-dollar events, achieving record-brakingfundraising for both events in first year of employment• Created high impact marketing collateral and promotions for signature events• Worked with venues and hotels to facilitate hospitality, merchandising and audio-visual support

• Assisted in the development of a homeless housing assistance program from the ground up, applying program management acumen to develop standard operating procedures (SOPs), create daily workflow processes, train new hires, and ultimately help numerous clients in the Chicago area obtain housing.• Directed case management by tracking clients in Salesforce, leveraging interpersonal communication skills to relay updates and provide reassurance, and liaising with stakeholders to best support clients.• Created and compiled leases in SignRequest, obtaining signatures from landlord agencies, clients, landlords, and internal leadership to grant customers 12 months of housing assistance.• Processed funding requests regarding rent, move-in fees, application fees, and any other fees requested by landlords, assisting clients with obtaining housing and meeting all requirements.

Developed a system map for youth homelessnessCreated a Youth Action Board to give voice to youth with lived experience of homelessnessActively involved in maintaining relationships with homeless youthResearched best practices for ending youth homelessness Attended coalition meetings and present ideas at board meetingsManaged the marketing and communication tools of the coalition/ managed social media

As a Public Relations intern, I have learned to write several detailed pitch formats for our clients that are sent out to both local and national media outlets. I have investigated current trends to generate angles for the company pitch calendar, researched data for media outlet statistics, and performed outreach for media kits from several outlets. I have also learned to compile media influencers using Cision software.

I wrote 10-15 short articles per day on trending news, entertainment, politics, and sports. I assisted with editing, publishing, and fact-checking articles.