Colleen Glover Email and Phone Number

Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and moppedfloors.Guided guests through menus while demonstrating thorough knowledge of the food, beverages andingredients.Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficientmanner.Answered telephones and completed financial transactions for other team members.Managed bar inventory, restocked supplies and placed orders.Bussed, cleared, cleaned and set tables in quiet and efficient manner.Observed tables to promptly respond to requests and refill beverages.Addressed guest concerns and resolved all issues to guests' satisfaction.

Inspected merchandise for damage and discrepancies with documentation.Documented inventory movements in the WMS using handheld scanners.Prepared boxes, pallets and crates for outgoing shipments.Tracked time spent on assignments each day for productivity reporting.

Analyzed departmental documents for appropriate distribution and filing.Assisted in directing and optimizing department projects in areas such as marketing, alumni connectionsand fundraising.Administered database and maintained complete alumni records.Implemented campaigns for email, online advertising, search engines and direct mail.Prepared endowment reports.

Reviewed weekly inventory charts and recorded facility needs.Maintained general appointment calendar and set shift schedules.Promoted salon-exclusive products to increase retail sales.Handled employee scheduling and coverage needs during business hours.Cleaned spa according to State of South Carolina safety and sanitary regulations.

Maintained complete knowledge of restaurant menu, including daily specials.Upheld standards of cleanliness, food handling and safety.Offered enthusiastic and personable services to all customers.