Overseeing HR and Compliance functions to ensure all areas of the company are properly supported.

Oversee all non-clinical aspects of ABA service program. Specific responsibilities include overseeing intake process, overseeing case management/scheduling staff, facilities management, and serving as a liaison between departments to ensure efficient operations in the Cherry Hill location.

Responsible for ensuring compliance across all programs for an agency providing quality ABA services. Services and programs span two states, employee census of over 200. Revamped onboarding process to ensure compliance, established QA programs, worked with all levels of staff. Ensured licensure was obtained and maintained. Implemented new policies to enhance overall efficiency and compliance while increasing quality of services. Led efforts to obtain accreditation.

Responsible for oversight of processes and procedures to ensure regulatory compliance throughout all programs specifically as it relates to training, employee qualifications and certifications, and other human resources related standards. Act as a resource for all program staff and management to ensure all regulatory requirements are met and to ensure new regulations are properly implemented. Through strong attention to detail and process improvements, successfully passed multiple audits and program reviews from various external regulatory agencies with dramatically improved outcomes. Also led the transition of paper personnel files to electronic files which improved efficiency and reduced citations. Created and implemented new training programs and methodologies, including use of blended learning and online formats to make training more accessible to staff and more cost-effective for the agency.

Oversee multiple residential programs for consumers with developmental disabilities. Ensure compliance with all regulations as required by the NJ Division of Developmental Disabilities as well as compliance with company policy. Provide supervision to site manager; including hiring, training, performance reviews, etc.

Responsible for the oversight of a multi-county program providing services to individuals with Developmental Disabilities, including the oversight of multiple group homes and the development and expansion of new programs. Ensure compliance with all regulations as required by the NJ Division of Developmental Disabilities as well as compliance with company policy. Also responsible for managing expenses to ensure programs operated within budget. Provide supervision to multiple levels of management staff; including hiring, training, performance reviews, etc.

Responsibilities included the oversight of twenty group homes for adults with Developmental Disabilities. Conducted regular site visits at all locations to ensure compliance with state and company standards and requirements. Provided direct supervision of four Clinical Supervisors and second-level supervision all House Managers. Implemented new management training series as well as enhanced systems for tracking results of site visits. Ensured successful annual renewal of state licenses for all group homes and significantly reduced the number of citations at all site inspections. Submitted reports regarding status of the program and incidents within the program, acted as representative of the company to other providers, guardians, and state representative. Was responsible for oversight of certain budgetary functions throughout the program. Successfully opened multiple new group homes within a small time frame to expand the residential program thereby increasing revenue for the company as well as increasing the level of service able to be provided.

This position was the second promotion within this company. Responsibilities included oversight and management of two community corrections programs, housing approximately 250 residents. Directly responsible for ensuring compliance with two program contracts and assisted in the process of obtaining renewal of said contracts during first months in position. Also ensured compliance with American Correctional Association accreditation standards; served on leadership team to achieve re-accreditation. Direct supervision of mid-level managers was a major component of this position and included hiring, training, conducting performance evaluations, and making disciplinary decisions. Duties also included regular submission of various reports to contracting agents as well as corporate office regarding programs. Curriculum development and oversight also a key component of this position. Oversaw the restructure of program and implementation of new curriculum while in this role. Also served as representative of the company at various meetings and events.

Received promotion to the supervisory position of Senior Case Manager within first year of employment as a Case Manager. As Senior Case Manager, was responsible for the management of State Parole Halfway House program with a population of 140+ residents as well as supervision of staff assigned to program. Specific duties include hiring and training staff, completing staff performance reviews, ensuring compliance with company policy as well as American Correctional Association (ACA) standards, coordinating arrivals and releases, resolving resident concerns, developing treatment programs, and a variety of other tasks. Also maintained regular contact with the contracting agent (NJ State Parole Board) via written and oral communication and maintaining and submitting regular reports regarding the program. While in the position, developed numerous systems to maintain the organization and integrity of program services. Also was instrumental in helping agency obtain accreditation through the American Correctional Association (ACA). While a case manager, provided case management for a case load of 15-35 residents in a State Parole halfway house program. Duties included individual counseling, maintaining case files, writing progress notes and program plans, and facilitating treatment groups to assist residents in rebuilding independent living skills and making positive life choices.

Responsible for the oversight of the daily operations of three group homes for adults with traumatic brain injury. Duties included the daily supervision of staff, creating staff schedules, and training new staff. Also participated in the recruitment and hiring of new staff. Responsible for following staff disciplinary procedures as needed, including investigating incidents that were reported. Additional responsibilities included ensuring successful reaccredidation annually from state agencies. In addition, reported on client progress and acted as part of interdisciplinary treatment team in writing treatment plans and goals.

Responsibilities included case management duties such as one-on-one meetings, writing progress notes, developing treatment plans, and maintaining other reports and documentation for assigned caseload. Also responsible for facilitating therapeutic groups related to a variety of topics and life-skill issues. This position required working within a team to effectively serve the clients' needs.