Colleen Albrecht Email & Phone Number

Palm Coast, Fl, United States

Palm Coast Florida

From Meetings, Weddings, to Family Reunions, let Hammock Beach orchestrate a Unique Lifetime Experience that can be Remembered for Years to Come!

St. Augustine Florida

As The Event Service Manager at the Four Diamond Historical Casa Monica Kessler Collection Hotel it is my responsibility to ensure an innovative experience is delivered to our exuberant group business.Casa Monica hotel boasts 138 unique rooms which includes 6 signature suites with 15,000 square feet of exclusive, one of a kind meeting space to meet and surpass all group and catering business needs.* Consult with customers to determine goal and requirements for events including meetings, conferences, weddings, and all special occasions to make their imagination come to life* Manage the operations of group activity in the Hotel and serve as the primary logistical liaison between groups and all operational departments* Oversee all financial responsibilities to ensure groups reach contracted minimums and review, edit and receive payment for all functions, * Coordinate all onsite and offsite meals, transportation, audio visual equipment, musical entertainment, decor, excursions, and group activities* Review all group room assignments and VIP requirements with Group Rooms Coordinator * Innovatively up sell catering and programs to achieve maximum revenue to the hotel.* Prepare and execute group resumes and banquet event orders to coordinating hotel departments to ensure proper sharing of program information

The Holley Group is a marketing innovation and outsourcing services firm that helps organizations engage their customers, channels and/or constituents to achieve “Customer Intimacy”. By providing expert customer communication strategies, technologies and methodologies that improve the customer experience, the Holley Group delivers the following measureable results to its clients:Increased customer acquisitionIncreased customer retention and loyaltyIncreased revenue growth.In addition to delivering on the Customer Intimacy promise, The Holley Group provides Executive Consulting and Outsourcing Services that leverage proven strategies and services to help clients address a broad set of key business issues relating to:Publishing and PrintingMarket of One CommunicationsDocument OutsourcingMarketing Services and OperationsBusiness Process OutsourcingSales OperationsThe The HolleyGroup leadership team averages over two decades of experience in sales/marketing, executive management and outsourcing. This deep and diverse knowledge enables The Holley Group to offer a wide range of services that can provide measurable quantitative results for mid-tier companies in:Financial ServicesBankingInsuranceHealthcareRetail (Credit Cards & Loyalty Programs)Public and Private UniversitiesGovernment

New media channels and technologies continue to emerge at unparalleled rapid rates, and it is becoming increasingly more difficult for marketers to reach and engage their target audiences. As a result, marketers are turning to new and higher levels of marketing sophistication and message personalization to build measurable awareness, increase response rates, and increase revenues and profits. TouchPoint Alliance was formed by a group of pioneering industry leaders in the Spring of 2009 as a way to leverage divergent, yet complementary inbound and outbound "market of one" customer communication capabilities, thereby accelerating their acceptance and effectiveness for member organizations, sponsors and the industry as a whole.The mission of TouchPoint Alliance is to: Facilitate among stakeholders the sharing of information, knowledge, and opportunities within the Enterprise Marketing Communications & Services industry, thereby encouraging and fostering healthy, sustainable commerce between Alliance members and the organizations they serve.

My position as a Conference Services Manager means that I must be organized and detailed. I execute the aggreements that are made in the contract with the client, making sure that all their wants and needs are met, while working hand in hand with our operations team to deliver a flawless experience.