Stephen Smith Email & Phone Number

Idaho Falls, Idaho

Idaho Falls, Idaho

Sort, organize, and deliver mail on a given city route. Perform mail and parcel collections from business and collection boxes in the Idaho Falls and Ammon Idaho areas.

Idaho Falls, Idaho

Sort, organize, and deliver mail and parcels for an assigned route.

Belfield North Dakota

Responsible for managing daily driver relationships in the performance of service to customers by carrying out the following duties: Function as the primary contact for drivers' daily crude oil transportation load assignments in North Dakota, Colorado, and Wyoming.Plan, organize, prioritize and complete multiple tasks simultaneously. Analyze, anticipate.

Idaho Falls, Idaho

Assist in discerning and analyzing deviations of company policies and regulations by Marketing Executives and/or Directors and assists in implementing reestablishment of compliance to policies.Analyze facts and evidence based on company standards, governing laws and established policies.Investigates allegations of compliance violations. Discern problems.

Idaho Falls, ID

Assist Melaleuca Independent Marketing Executives through inbound and outbound calls to help explain Melaleuca policy, procedures, business reports and compensation plan. Contact newly advanced Directors to congratulate and motivate them and set goals to continue advancing their Melaleuca business. Review Independent Marketing Executive’s accounts.

Idaho Falls, Idaho

Resolved complex or difficult situations by working with customers through inbound and outbound calls for the purpose of minimizing the Company’s bad debt. Provide payment plans that would help customers clear the outstanding balances on their account and scheduled customer follow-ups for such payments using Outlook calendar.

Idaho Falls, Idaho

Monitored, evaluated, and reported associate performance. Processed employee reviews, recommendations for pay increase, transfers or promotions and other duties pertaining to employment status. Provided coaching with positive and constructive feedback using action plans as needed. Conducted interviews for various call center positions such as Team Lead.

Idaho Falls, Idaho

Evaluated and monitored inbound calls for Customer Care and Business Development to ensure the quality of customer service that was given. Communicated evaluations and feedback through written and verbal communication to managers, supervisors and associates.

Idaho Falls, Idaho

Ensured that daily mail was processed in a timely manner by managing projects in order of importance. Operated mailing equipment to fold, sort, insert, stamp and organize as needed into bulk mailing trays. Handled confidential material for banks including statements, overdraft notices, ATM transaction notices, and other sensitive documents clients asked to.