Connor Ferguson

Connor Ferguson Email and Phone Number

Head of Campaign Execution and Data Strategy | Marketing Execution and Process Excellence @ Wells Fargo
Charlotte, NC, US
Connor Ferguson's Location
Charlotte, North Carolina, United States, United States
Connor Ferguson's Contact Details

Connor Ferguson work email

Connor Ferguson personal email

n/a
About Connor Ferguson

My passion and energy are focused on improving the customer experience, leveraging analytics to mix up the way we make decisions and cultivating employee talents to grow our future leaders.Today, I am bringing together my prior experiences from my time working in Audit, Marketing Analytics, Compliance and most recently, Global Operations to support transformation efforts within Wells Fargo's Marketing Execution group. With a strong focus on the control framework in place and a more holistic approach to our customers needs across products, I will help accelerate the our foundational strategic priorities to enhance the marketing data infrastructure and our campaign execution's opportunities for automation. Previously I supported Western Union's Global Operation organization leading a team that delivered detailed analytics, set the culture for customer experience, ensured high quality of service and implemented robotics process automation. I love taking on the new challenge, breaking down problems and coaching my teams. Growing employees to take on new opportunities is my motivation and discovering new ways of working to help improve our customer experience is my passion.Strengths Profile --- Achiever {} Learner {} Relator {} Strategic {} Analytical {}

Connor Ferguson's Current Company Details
Wells Fargo

Wells Fargo

View
Head of Campaign Execution and Data Strategy | Marketing Execution and Process Excellence
Charlotte, NC, US
Website:
wellsfargo.com
Employees:
205138
Connor Ferguson Work Experience Details
  • Wells Fargo
    Head Of Campaign Execution And Data Strategy | Marketing Execution And Process Excellence
    Wells Fargo
    Charlotte, Nc, Us
  • Wells Fargo
    Head Of Campaign Execution & Data Strategy | Marketing Execution & Process Excellence
    Wells Fargo Dec 2021 - Present
    Denver, Colorado, United States
  • Western Union
    Head Of Strategic Insights, Quality And Automation
    Western Union Jan 2021 - Nov 2021
    Denver, Colorado, United States
  • Western Union
    Head Of Global Operations Quality Assurance At Western Union
    Western Union Aug 2019 - Jan 2021
    Greater Denver Area
  • Western Union
    Head Of Global Compliance Quality Assurance & Financial Crimes Compliance Operations Metrics
    Western Union Mar 2019 - Aug 2019
    Greater Denver Area
  • Western Union
    Head Of Quality, Reporting And Reinstatements Of Financial Crimes Compliance Operations
    Western Union Aug 2015 - Aug 2019
    Greater Denver Area
    I manage multiple teams across three main sites (Denver, Costa Rica, Lithuania) that support the functions executed by the WU AML Compliance Operations team. Coverage includes:-Transaction Monitoring-Fraud Monitoring-Suspicious Activity Reporting-Government Sanctions -Know Your Customer-Compliance Call Centers
  • Chase
    Vp, Marketing Analysis Manager
    Chase Apr 2013 - Aug 2015
    Columbus, Ohio Area
    Manager of the List Communication Team primarily supporting the Consumer Bank Product & Marketing departments at Chase Bank. We are responsible for using data analytics tools to assist in strategic decisions and execution of marketing communications. Compile data from multiple complex data environments to develop multi-layered views of customer and household profiles to help execute more effective marketing campaigns. Additionally, we provide analytical and execution support to the Market Research function to assist in development of customer lists for both qualitative and quantitative research studies.
  • Jpmorgan Chase
    Internal Auditor, Audit Lead
    Jpmorgan Chase Jan 2012 - Apr 2013
    Columbus, Ohio Area
    Audit lead responsible for day to day management of Audit's covering the Consumer and Business Banking functions. Responsibilities included audit planning, outlining the project scope, oversight of audit staff and presenting status or findings to senior management. Also responsible for ongoing continuous monitoring activities that include maintaining professional and constructive relationships with Consumer and Business Bank business managers. In addition to day to day Audit responsibilities, I coached and mentored new hires during the on-boarding process, including both college and experience hires.
  • Jpmorgan Chase
    Audit Analyst
    Jpmorgan Chase Jul 2009 - Dec 2011
    Columbus, Ohio Area
    Participated in operational, financial and technology based audits across the Chase Retail lines of business. Responsibilities included the review and analysis of the internal risk and control environment. This was done through meetings with business owners to understand the business process, identifying key areas of risk and executing tests of the controls framework.

Connor Ferguson Skills

Management Analysis Data Analysis Leadership Risk Assessment Process Improvement Internal Controls Strategy Sas Auditing Internal Audit Business Strategy Analytics Communication Process Flow Problem Solving

Connor Ferguson Education Details

Frequently Asked Questions about Connor Ferguson

What company does Connor Ferguson work for?

Connor Ferguson works for Wells Fargo

What is Connor Ferguson's role at the current company?

Connor Ferguson's current role is Head of Campaign Execution and Data Strategy | Marketing Execution and Process Excellence.

What is Connor Ferguson's email address?

Connor Ferguson's email address is co****@****ion.com

What schools did Connor Ferguson attend?

Connor Ferguson attended Miami University.

What are some of Connor Ferguson's interests?

Connor Ferguson has interest in Environment, Economic Empowerment, Health.

What skills is Connor Ferguson known for?

Connor Ferguson has skills like Management, Analysis, Data Analysis, Leadership, Risk Assessment, Process Improvement, Internal Controls, Strategy, Sas, Auditing, Internal Audit, Business Strategy.

Who are Connor Ferguson's colleagues?

Connor Ferguson's colleagues are Rachel Nelson, Ebony Rahman, Monica Sharma, Marcia Getzloff, Karthik Babu, Dylan Erhart, Gaurav K Sharma.

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