Connor Mccarthy Email & Phone Number

United States

-Managed and processed a high volume of purchase orders daily for major retailers like Lowes, Home Depot, TSC, and Walmart, ensuring accurate and timely fulfillment of customer demands.-Handled customer service calls and troubleshooting inquiries for outdoor power equipment, providing exceptional support and resolving issues promptly.-Assisted with warehouse operations, including moving and organizing inventory, contributing to a well-maintained work environment and efficient supply chain management.-Proficiently managed online platforms such as Amazon Vendor Central and Amazon Seller Central, optimizing product visibility and driving sales.-Supported CRM database management by assisting in customer data implementation, ensuring data accuracy and contributing to smooth operations.

Charlotte, North Carolina, United States

- Managing solar panel installations for the Charlotte territory- Calling homeowners to schedule site visits, installations, inspections, casework, etc. and assigning the appropriate person to the job- Scheduling through the TeamUp calendar system- Tracking every detail from start to finish in SalesForce- Reviewing photos for quality control and submitting to financing- Ensuring completion of any corrections or repairs that need to be made- Deescalating upset homeowners and rectifying the situation within reason, and advocatingfor them with upper management when necessary- Creating a daily report on the status of the previous days projects, entering information into SalesForce, and rescheduling as needed- Approving employee time cards- Making decisions on the fly, handling unpredictable situations, taking everything as it comes, and adjusting priorities- Managing territory fleet

Charlotte, North Carolina, United States

- Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.- Facilitate sales of all services according to company and client requirement.- Coordinate with customers and avoid any discontinuation from his or her end.- Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same.- Administer all customer complaints and ensure timely resolution within required guidelines.- Manage and process and correspondence with customers.- Schedule all customer appointments according to procedures and documents all customer transactions and prepare required paperwork.- Prepare all new contracts and handle all incoming calls for same.- Analyze all client requirements and assist to prepare all service contracts and facilitate sales for same.- Reactivate and close old accounts at an attempt to bring back old clients

Raleigh, North Carolina, United States

- Created weekly posting schedules for social media platforms, i.e. Tiktok, Instagram, Facebook, Pinterest, and Youtube.- Researched and implemented various book launch strategies for the sale of the company's new children's book.- Wrote posts and blogged about the launch of the new children's books and researched various methods in depth about inspiring children's creativity.- Planned and organized the first virtual Fayetteville ComicCon of 2020; directly messaged and incentivized customers to get them to attend our event through different promotional strategies.

Raleigh, North Carolina, United States

• Work as a cashier to provide customers with extraordinary customer service• Conducted approximately 150 cash or credit transactions daily• Train new employees on how to do tasks that are expected • Pull inventory bays to assure all products are regularly stocked and out for sale• Work closely with the leadership team to learn tasks of management

Raleigh, North Carolina, United States

• Responsible for unloading, moving and stocking freight which can range from a wide variety of items across all departments in a Target store• Deliver an exceptional guest experience by engaging the guest and prioritizing the guest's needs over task

Raleigh, North Carolina, United States

• Entered purchase orders into the database Microsoft Access• Kept up with upcoming, cancelled, and ongoing orders to make sure they were still in place

Bachelor Of Science In Business Administration - Bsba, Marketing

Education record