Coolburns & Co. is a boutique production company specializing in end-to-end multi-media content creation. Based in Brooklyn, NY

Being a Genius at Apple means that you are the face of technical support for the company, as well as being a resource, and advice giver to all customers. The job is extremely demanding in that you are expected to bring your A game at all times. Skills like, time management, customer focus, interpersonal savvy, and of course technical expertise, are a requirement to even be considered for this position. During my time at Apple, I was able to work my way up to the Genius position by demonstrating… Show more Being a Genius at Apple means that you are the face of technical support for the company, as well as being a resource, and advice giver to all customers. The job is extremely demanding in that you are expected to bring your A game at all times. Skills like, time management, customer focus, interpersonal savvy, and of course technical expertise, are a requirement to even be considered for this position. During my time at Apple, I was able to work my way up to the Genius position by demonstrating these skills time and time again. Once in the role, I worked extremely hard to go above and beyond my initial training and quickly became a resource for even the most experienced technicians on my team. My experience from working at Apple brings proficiency in advanced software and hardware troubleshooting, done the right way (using component isolation, not template matching), as well as vital competencies like, multitasking, discipline and composure. Show less

I provide tech support and training for all Apple products.