Building a good relationship with the client’s thorough knowledge of their portfolios, as it relations to the scrap and metal industry.· Operational oversight of all service deliveries while monitoring the internal and external location of the property. Answer questions about product features to resolve user problems and document all issues.· Manages client relationships and ensures satisfaction at headquarter level if a theft happens.· Conduct regular service reviews through resolution and tracking systems.· Provide Technical support and assistance with the installation of software programs. Generate reports detailing common problems and error trends. Escalate service questions to appropriate client representatives.

• Greeted customers as they entered.• Provided customer with drinks and answered questions regarding ingredients.• Took Orders while paying attention to details (preferences of coffee blend, dairy, and sugar ratios).• Planned details for the setup of daily displays that would be eye catching.