Corey Macdonald Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

• Redesigned ServiceNow Discovery to fit the SunTrust environment and requirements based on industry best practices• Performed and monitored discovery of MVP CIs which included the following device types:o Physical and virtual Servers (Windows, Linux, and AIX)o Network Gear (Routers, Switches, Load Balancers, and Security Appliances)o Printerso PDU/APCo Private Cloud (VMware)o Databases (MSSQL, Oracle, DB2)• Modified Discovery Schedules which increased IP targets but decreased scanning time from 5 to 4 days• Customized OOB Discovery Patterns to fit the SunTrust requirements• Worked with CI Class owners to gather requirements which resulted in creating custom Discovery Patterns to discover devices OOB discovery patterns couldn’t discover• Modified Discovery Definitions which included:o Configuration Consoleo Behaviorso Probes/Sensorso Port Probeso CI Classificationso CI Identifications• Created custom Discovery Dashboards which included reports to view Discovery Schedule durations and MVP CI totals and statuses• Modified System and MID Server properties to improve Discovery

Alpharetta

• Designed and implemented of Universal CMDB (UCMDB) and Universal Discovery (UD) using HP/Micro Focus best practices• Planned and executed the migration from existing HP DDMI discovery to UCMDB and UD• Performed and monitored discovery of assets for Equifax globally across 24 countries • Scheduled and optimized UCMDB, discovery probes, and managed zones to reduce network traffic while understanding its limitations• Created static and dynamic Application Models/Maps from deep dive application discoveries• Implemented Automated Service Modeling using both the Universal CMDB Browser and UCMDB Web Client• Extended the out-of-the-box discovery modules/adapters• Created and modified CI (Configuration Item) types based on business requirements• UCMDB Browser and Smart Software Analytics (SSA) setup and configuration• Created and implemented pre and post scan scripts for Inventory Scans• Developed and maintained software recognition using SAI libraries and software ISO tagging• Worked with the business to support software compliance for multiple software vendors• Setup CyberArk integration to support new security requirements• Ensured integrity of discovered assets for security initiatives through alignment with security scanning tools • Developed and implemented standards and procedures on Confluence site• Implemented monthly procedures for Inventory Discovery Knowledge and Content Pack installs• Performed many upgrades and fallbacks of UCMDB from version 10.x to 2019.02• Provided feedback to HP/Micro Focus on enhancing UCMDB and Universal Discovery functionality• Conducted UD training for coworkers within the IT Asset Management team• Maintained and improved data quality of IT Asset records• Coordinated with Lead Developer to support integration of asset records from UCMDB to ServiceNow CMDB

Greater Memphis Area

• Assisted in developing and implementing the Software Asset Management processes and procedures for FedEx which included software discovery and software teaching using HP DDMI.• Created automated scripts which implemented User SAI’s to development and production environments.• Created SQL queries used to create reports for both Fully Recognized and Partially Recognized software. • Assisted with upgrades to existing HP DDMI 9.30 infrastructure to 9.32, which included both development and production environments. (2 Aggregators and 5 Collectors).• Advised and implemented DDMI application configurations changes.• Implemented automated installation for monthly HP Discovery Knowledge Packs.• Conducted DDMI training for the FedEx Asset Management team members.

Toronto, Canada Area

• Upgraded existing HP DDMI Aggregator and 2 Collectors from 7.70 to 9.31• With the assistance of Aviva Network engineering, configured device groups for both datacenter and office environments.• DDMI software teaching of COTS software packages.• Conducted DDMI training for the Aviva Asset Management team members.

Toronto, Canada Area

• Architected and deployed HP DDMI 9.31 collector in both Pre-Production and Production environments for electronic device discovery of the City of Toronto’s citywide network.• Discovery of both datacenter and workstation environments.• Datacenter discovery consisted of discovery and scanning of Windows, Sun, AIX, and Linux servers.• Workstation discovery included Windows XP, Windows 7 and MAC workstations.• Supported City of Toronto software delivery team in packaging the DDMI Agent with their software deployment tool.• Configured automatic installation of the DDMI agent to windows workstations from the DDMI server.• Scanner configuration per City of Toronto requirements which included discovering Windows registry settings.• DDMI software teaching of software packages which included both COTS and home grown applications.• Documented the DDMI application installation, configuration, agent deployment, application maintenance, and software teaching.• Conducted DDMI training for the City of Toronto Asset Management team members.• Created and configured multiple HP Connect-IT scenarios using SQL queries and VB programming which imported data into HP Asset Manager.

Greater Detroit Area

• Provide infrastructure support for the Global Asset Management system which consisted of 70+ Windows 2003/2008 servers.• Designed, installed, configured, and supported a 3 server Citrix XenApp Farm which included application and print services for HP Asset Manger.• Skillfully architected and deployed 60+ HP DDMI 7.51 collectors and 4 Regional 7.51 DDMI Aggregators which are used for electronic device discovery in GM’s manufacturing plants worldwide.• Upgraded all HP DDMI servers from 7.51 to 9.30 and consolidated the four Regional Aggregators down to two.• Tested and migrated HP DDMI 9.30 application servers from physical to virtual servers using VMware.• Support and maintain all 60+ DDMI servers which include monthly patches and upgrades and software. • Documented the DDMI deployment process and the process on how it relates to Asset Management.• Created and Configured multiple HP Connect-It scenarios using SQL queries and VB programming which imported and exported data into multiple Asset Management systems.• DDMI software recognition of over 1000 software packages which included both COTS and home grown applications.• System Administration tasks which consisted of create and maintain Users, Groups, Computer accounts, and GPO’s in Active Directory.• Conducted training for both Asset Management team members and users.