Corey Schroeder Email and Phone Number

• Review, Document, Input, and Migrate configuration changes into PeopleSoft used in Payroll and Benefit processing• Manage quarterly release activities to input migrate and document all changes coordinated with multiple teams according to the release schedule• Maintain the teams Dashboards utilizing SmartSheet and Tableau integration• Worked across teams serving as a bridge between the technical, functional and business groups• Developed and Owned a new configuration… Show more • Review, Document, Input, and Migrate configuration changes into PeopleSoft used in Payroll and Benefit processing• Manage quarterly release activities to input migrate and document all changes coordinated with multiple teams according to the release schedule• Maintain the teams Dashboards utilizing SmartSheet and Tableau integration• Worked across teams serving as a bridge between the technical, functional and business groups• Developed and Owned a new configuration request submission process, streamlining and upgrading the technology to utilize Oracle Service Cloud Show less

Provide guidance and instill goals within the team. Utilize coaching, counseling, reward/recognitionprograms, and motivation techniques to achieve and maintain high team morale. Responsible for the onboarding and off-boarding of agents, training, scheduling, performance reviews, and quality assurance. Measure team performance through metrics, surveys, spot checking, and agent reviews. Respond to process changes and escalations through team adaptation, agent training, and… Show more Provide guidance and instill goals within the team. Utilize coaching, counseling, reward/recognitionprograms, and motivation techniques to achieve and maintain high team morale. Responsible for the onboarding and off-boarding of agents, training, scheduling, performance reviews, and quality assurance. Measure team performance through metrics, surveys, spot checking, and agent reviews. Respond to process changes and escalations through team adaptation, agent training, and procedure implementation. Communication to the team of new tools, system changes, projects, procedures, and support techniques.Consistent communication with HR Systems teams around projects or application changes. Work closely with all stakeholders to resolve issues quickly and correctly while revisiting current processes to ensure team accuracy.Regular team and project updates with GE Team Manager. Manage multiple resources and splinter teams to complete projects or handle surge volume while effectively maintaining normal day-to-day team activities.Report and review application trends with team manager/process leads. Present analysis to functional, technical and productivity teams. Identify action items, issues, and suggest application / process improvements.Maintenance of SOPs and presentations with visual elements, clear guidance, and succinct language to provide technical, procedural, and workflow information. Show less

Works with a team, that is contracted by GE, to provide support for many HR applications including Staffing, Reporting and Data Updating for users around the globe.The primary responsibility of the team is to investigate and troubleshoot issues that users are reporting, as well as guide users on how to use the tools and applications.

Back-Up Line Leader: Assisted with keeping work flow proper, Assisted in keeping the departments on track for daily/weekly and monthly goals set by supervisors. Managed team members, Kept workers productive and working actively on product. Trainer: Responsible for training many workers on any step in the different departments.Line Worker: Responsible for following specification provided by engineers to manufacture products on the line while maintain productivity set by team… Show more Back-Up Line Leader: Assisted with keeping work flow proper, Assisted in keeping the departments on track for daily/weekly and monthly goals set by supervisors. Managed team members, Kept workers productive and working actively on product. Trainer: Responsible for training many workers on any step in the different departments.Line Worker: Responsible for following specification provided by engineers to manufacture products on the line while maintain productivity set by team leaders. Show less

• I started as a standard associate and was promoted to Inventory Associate• Detail and task oriented as Inventory associate• Directed workflow and tasks on hand• As Inventory Associate accurate counts of product was necessary • Trained and led team to complete goals in a timely manner