Corey Thomas Email & Phone Number

I have 16 years experience working in telecommunications with 8 years experience working in ISP Network Operations. Strong skills with Layer 2 Networks, both troubleshooting and provisioning, including testing and turnup of new services. Strong understanding of various optical transport equipment.Proficient with VoIP, SIP, Configuration and Troubleshooting T1s, DS1 over DS3. SIP Adjacency.Familiar with Trunk Analytics, Call Translations and Voice Protocols, H.243, G.711.Exceptional skills with Metaswitch equipment, including Perimeta, Call Feature Servers, Universal Media Gateways, Distributed Capacity Managers, and Service Assurance Servers.Strong proficiency with Service Assurance Logs (SAS Trace) for Voice Troubleshooting.Proficient with Cisco, Ciena, Nokia, Zhone MXK / MALC, Calix E7, E3 Series and Metaswitch. Proficient with Transport and CPE equipment in both GUI and CLI, for Troubleshooting andProvisioning. Including, BGP, VPLS, MPLS, IGMP, ELINE/ELAN, PWE T1s, ONTs, as well as various CPE Switches and Routers.Excellent skills working with inter-carrier relations and vendor support, for troubleshooting services, service migrations, and processing RMAs for equipment.Highly Organized and Self Sufficient, requiring little to no oversight from Manager or Director.Proficient in working in Team environment and interdepartmental relations.Strong understanding of LAN/WAN protocols and technologies including Ethernet, VLAN, TCP/IP, Routing, Switching, and ACLs.Proficient understanding of the OSI Model, and Network Transport Model.Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark.Skilled in commonly used software such as Visio, Excel, Word, and Power Point, Teams.Skilled in oral and written communication.Skilled in reading and interpreting technical documents and information.Juniper (JNCIA)MikroTek (MCRE) CompTIA Lifetime Certification for A+Teracom CertificationsCertified VoIP AnalystCertified Telecommunications Network Specialist

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  Arkansas State University

  Information Technology