Airship helps brands master mobile-first customer experiences to build lasting relationships and accelerate business growth. Since 2009, Airship has enabled thousands of the world’s leading brands to be at the forefront of the customer experience revolution with industry-first support for push notifications, in-app messages and mobile wallet boarding passes — all now the norm in elevating experiences everywhere. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then our AI-powered journey orchestration, content creation and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion.

Led account teams in servicing Edelman Portland’s technology clients with responsibility for client results, quality and satisfaction, as well as team profitability/staffing/digital professional development and new business growth. Clients included Acxiom, ad:tech, Attenex, BlueArc, ClickFox, Dotster, Ecova, InFocus, iovation, LaCie, Lightfleet, MicroVision, Smarsh and WebTrends.

Led WebTrends global public relations program, including media and analyst relations and corporate communications. Created all public relations materials and managed worldwide execution, coordinating with multiple international agencies and London office. Utilized platform data to gain widespread industry coverage, including back-to-back articles from The New York Times and The Wall Street Journal.

Freelance public relations and marketing communications for early-stage startup companies. Among other projects, led a long-term strategic effort for WebTrends involving numerous external industry experts many of whom later became the first members of its premiere partnership program.

Served as main strategic counselor and day-to-day client liaison for numerous clients including WebCriteria (acquired by Coremetrics, now IBM), WebTrends, Chrome Data Corporation, Oregon Entrepreneurs Forum (OEF), VSI and others.

Provided media and analyst relations services to high-tech companies including Ioptics, optical storage for handhelds; ELEKOM’s B2B e-commerce system (now Clarus); NetManage, networking software; EMF, interactive kiosks; and Peopleware, meeting management software.