Corey Neal Email & Phone Number

Richmond, Victoria, AU

- Oversee and lead the end-to-end implementation process for new and existing customers ensuring projects (Account Setup or Product Launches) are delivered on time within the customer's activation window, within scope, and meet or exceed customer expectations.- Collaborating with clients to understand, gather and document their specific objectives.

Richmond, Victoria, AU

Richmond, Victoria, AU

- Manage 50-75 accounts in size, roughly $2 million in ARR- Demonstrate technical and strategic expertise to guide customers to platform activation in less than 4 months- Conduct weekly efficient customers calls ensuring understanding of the platform and maximizing usage- Lead weekly customer platform trainings as well as internal and external office hour.

Richmond, Victoria, AU

Richmond, Victoria, AU

• Problem solve customer inquiries by identifying, replicating and troubleshooting problems within the software platform
• Evaluate system problems and failures
• Communicate findings, document and share usability improvements with Product/Engineering team for future iterations aimed at improving the user experience

West Sacramento, CA, US

-Arrive at the ballpark no later than 60 minutes prior to the scheduled start time-Collect rosters and other applicable information, test press box microphone and be set up before first pitch-Keep a detailed scorecard of the game, focusing on every pitch and play-Make announcements as expected of the Official Scorer (i.e. time of first pitch, fielding.

Sacramento, California, US

• Progressed SEO efforts using Google Analytics to double the quantity of warm leads
• . Produced company knowledge base from scratch
• Encouraged customer self-service support though efficient FAQs, how-to videos, articles, and blog posts
• Enabled email and chat support systems
• Built 1:1 relationships with 100-150 B2C and B2B accounts and stakeholders
• Introduced sales processes by creating efficient demo and on-boarding call outlines

Seaside, CA, US

• Produced a vast library of graphic, video, and written content that reflected brand style guide and improved SEO and social engagement
• Planned and executed marketing strategy
• Led a team of 10-15 Event Staff employees
• Grew social media engagement 3x
• Analyzed data and optimized website for seamless user experience

Santa Rosa, CA, US

• Coordinated brand management for seven Foley Family wine brands, including four in New Zealand
• Produced sales content for a sales team of 14
• Established relationships with sales team that spanned the globe

Poured wines for visitors. Consistent top seller of wine and wine clubs subscriptions

Search Engine Optimization, Social Media Marketing and brand recognition. Produced content for company website, catalog, and social media outlets.

Statistician for all home sporting events using Stat Crew computer software. Public Address announcer for all home soccer, baseball, softball and some basketball games. In-game color-commentator for home basketball and baseball games. Knowledge of scoreboard operations for all sports. Office duties include; labeling and cataloging athlete photos, writing.

West Sacramento, CA, US

Updated and handed out stat packets for the coaching staff, programs, and lineups sheets on a daily basis. Wrote articles for the team magazine, to be handed out to fans at home games. Interacted with players, radio broadcasters, media and official scorer on a daily basis.