- Support the build and implementation of talent and learning solutions across the organisation - Design and develop engaging learning solutions - Provide access to learning using digital learning technologies to ensure a quality experience for learners - Ensure quality learning management processes to ensure content is reviewed and maintained - Provide global learning admin support to the regions from within the Global Business Services team - Engage with functions to develop functional/cross-functional scope and build learning curricula - Work with external providers to develop and deploy leadership programmes

Source and interview new students assess their proficiency level and tailor-make anappropriate language course.Create dynamic and imaginative lessons using Adobe InDesign, PowerPoint, and onlinelearning platforms.Train students to participate in business meetings, handle fast-paced environments, payattention to detail when producing reports, presentations, charts, etc.Prepare students for English skill tests required by new employees or for visa applications.

- Design and develop engaging digital solutions that include a wide range of resources such as video, audio, digital modules, presentations, simulations, games, etc. - Use human-centered design processes to design holistic and immersive learning experiences for partners - Work with business stakeholders and SMEs to get a deeper understanding of the project goals and expected deliverables, to build core content, and to monitor success. - Create proposals to include the approach, learning outcomes, design elements, learning experience and timeframe - Manage projects end-to-end, communicating with stakeholders to ensure they have clear visibility - Coordinate the localisation of all learning resources. - Deploy learning resources to our LMS, making the appropriate configurations to ensure the experience is as frictionless as possible - Analyse user feedback and make updates to resources when needed - Follow FARFETCH branding and values when developing resources

- Responsible for planning, developing, and executing global B2B communications - Manage our partner platform, from managing the audience to developing content on the platform - Collaborate with various teams to fully understand the purpose and desired result of each communication sent to our partners - Develop engaging, user-centric content such as videos, e-modules, newsletters, micro-copy, one-pagers, quizzes, infographics to create a self-service experience for partners - Work with project managers and partner-facing teams to ensure user-needs are front and center to help deliver business objectives - Align with key stakeholders to ensure internal awareness - Coordinate with our Linguistics team to ensure partners receive the communication in their local language - Generate and analyze engagement reports - use these findings in future material - Manage and maintain the various distribution lists and accesses to the platform to ensure our audience receives relevant information to them in their local language - Instructional design collaborator

- Responsible for global B2B communications - Create copy for function that is simple, consistent, and crystal clear - Present copy concepts and final deliverables with stakeholders and revise based on their feedback/direction - Generate engagement reports - Manage and maintain the various distribution lists and accesses to the platform - Coordinate with our Linguistics team to translate all material in nine languages

An outgoing, resilient, qualified TEFL teacher with a wide range of experience. I conduct interactive lessons encompassing creative skill-building activities in the four important language areas: Speaking, Listening, Writing and Reading.I have a unique opportunity to meet people from all over the world, learn about their culture and way of living while helping them become proficient English speakers. Many of my students are professionals who wish to improve their language skills in order to excel in their career, I train their interview and presentation skills, prepare them for proficiency exams such as IELTS or TOEFL and develop their overall communication skills in English. As a dedicated teacher, I feel it is important, to continue improving my skills, by researching and understanding new concepts and integrating them into my daily teaching practice.

Created blog entries for the target audience Wrote innovative and engaging content for social media campaigns.Prospected clients through the phone.Contacted new clients and explain how their needs can be met with specific services.Maintained detailed records.

Managed 20 students per class; ages ranged from 5 to 16 years old.Taught beginner-level grammar rules.Held engaging, conversation lessons to expose students to new vocabulary.Assessed and provided feedback to students and parents.Kept attendance and reports on student’s progress.

Handled customer queries in a thoughtful and proactive manner.Provided knowledgeable and friendly customer service.Researched new products, established target customers, analysed the competition.Worked within a team, liaised between the agency and client.Achieved and exceeded sales targets.Trained new employees.

Advised customers and promoted new products or seasonal promotions.Managed seasonal promotions in-store, responsible for traffic-stopping and up-selling.Inventory management and product placement to increase sales.Responsible for maintaining the sales floor, pricing products, record keeping.Operated cash registers, opened and closed the store.