Correy Loftin, Pacs Email & Phone Number

Charlotte, North Carolina, United States

• Engages with manufacturer representatives around items like payer profiles, reimbursement trends, issues with specific offices, etc.
• Verifies Medicare, Medicaid, and Commercial benefits, prior authorization, and appeal processes.
• Coordinates with internal and external service providers to ensure services are performed in accordance with program policy and within expected service level agreements (SLA)
• Leads weekly meetings with manufacturer representatives to provide patient and provider specific information.

Charlotte, North Carolina, United States

· Conveyed payer coverage criteria, payer policy, and prior approval. · Understands limited distribution specialty pharmacies, managed care, medical and pharmacy benefit and government payers and their impact on product access. · Managed patient’s clinical pathway from referral to first Genotropin or Somavert injection; including benefits, prior.

Charlotte, North Carolina, United States

• Subject matter expert in processing for all related documents for two complex drugs including federally mandated REMS documents.
• Assists in training all new team members on Program Specialist functions including tasks management and phone triage of all clients, internal and external.
• Noted as the top performer on the Program Specialist team via power index due to productivity, knowledge of multiple user systems and willingness to assist all team members and management.

Charlotte, North Carolina, United States

• Able to comprehend benefits for a complex drug while explaining to patients, sites and field team representatives in simpler terms.
• Member of Program Support QA Processing team ensuring all information in system is correct & responsible for updating all discrepancies immediately.
• Knowledgeable of multiple patient support programs; with deference given to client sponsored Patient Assistance Program and Manufacturer Copay Assistance Program.

Charlotte, North Carolina Area

Assisted with all store functions including freight processing, processing reports, and all day-to-day store activities as directedPerformed all opening and closing proceduresProtected and secured all company assets, including store cash

Charlotte, North Carolina Area

Ascertains customer needs and makes recommendations based on inquiriesAdheres to government-enforced customs regulationsGenerates sales in high volume retail store

Handled incoming/outgoing phone calls in professional mannerAssisted customers with questions and updating accountsPaid close attention to account detailsProvided great customer service in Call Center environmentIdentified customers' issues using proper procedures to resolve

I handle access to parts of the facilityLearned customer service in greeting/assisting students in the Organizational Campus OfficeInformed students and visitors of upcoming events Gained secretarial experience in answering/transferring calls

Supervised children's activity roomOrganized lunch timeCommunicated and interacted with children; Conduct all practices and meetingsTeach new materialsOrganize trips and plan events

Provide positive customer service in a fast-paced restaurant environmentCook meals to order Perform cash and credit card transitions with attention to customer

Bachelor Of Science, Business Admin

Activities and Societies: Caribbean Student Assoc. (President), HEOP Mentor, Alfred Steppas (Member)Host Events for clubs,

Bachelor Of Science, Business Administration

Bachelor'S Degree, Business Administration And Management, General