Cory Burgerhout Email & Phone Number

New York, NY, US

Greater New York City Area

Create & manage strategic initiatives impacting sales and services organizations, with the use of data and analytics, focusing on improving employee usage and adoption and driving higher ROI for all lines of business* Develop and implement holistic program execution plan* Creates strategic communication and change management plan across all lines of.

Greater New York City Area

• Responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of the team members within our business unit
• Monitor existing processes and analyze their effectiveness
• Create strategies to improve productivity and efficiency
• Managed the go-to-market strategy for the organization when becoming an Independent Business Unit
• Responsible for the hiring, supervising and training of new hires
• Act as a liaison between the organization and HR, Finance and Legal teams

Greater New York City Area

• Managed all resources and utilized project management software to establish, prioritize and monitor task execution to deliver multiple quality and timely CloudSuite launches
• Responsible for setting up and managing the launch plans within Jira including establishingpriorities, tasks and timelines
• Identified risks, opportunities and process improvements within launch execution
• Have the ability to motivate and build a collaborative team dedicated to product delivery
• Identified the resources and skills required for each stage of the launch process
• Responsible for creating an effective communication plan across 20+ cross-functional functional area owners

Greater New York City Area

• CMP certified
• Content manager to the executive team for global Infor events
• Acts as a project manager between the Infor marketing team, H&L brand team and corporate events team on Infor events
• Works with global field marketing teams on the mission of the executive team at annual events
• Partners with outside organizations to build up H&L/ Infor networks within NYC
• When on-site at events, runs the general session with the A/V contractors and production team

• Planned, executed and managed major aspects of corporate conferences.
• Ensured that all meeting details were organized pre-site and properly managed on-site. These details included food and beverage, room sets, A/V and production elements, transportation, special events, VIP management.
• Applied company standards and techniques to benefit the client’s bottom line and improve the overall quality of the meeting.
• Worked diligently to procure the best and most economical services from third party vendors required for events.
• Prepared and managed overall meeting budget and time-line.
• Ensured all events occurred as planned while monitoring service levels and providing on-site leadership to support the meeting.

• Strategized with clients to create and implement positive event results.
• Monitored all contractual agreements pertaining to food and beverage minimum, guest room block, meeting space and special concessions.
• Effectively communicated the information to successfully execute the group’s needs while maintaining a good client relationship to all hotel departments.

• Managed affiliate groups of larger conventions by contacting clients, creating BEO’s, communicating their needs to various departments and executing their programs on site.
• Had a dual role as an Executive Meeting Specialist where I was a liaison between the client and all hotel departments.
• Cross trained as a Catering Assistant from July 2008 – December 2008.
• Cross trained as a Sales Assistant from December 2008 – May 2009.

• Helped to coordinated room sets, final guarantees, audio visual needs and course materials for seminars and symposiums.
• Created meeting specs, class participant lists and database reports for the organization.
• Uploaded course and registration information to main website.