With over 10 years of experience in managing operational teams, customer service, and team development at Walmart, I am a passionate and dedicated professional who strives to deliver excellence and innovation in every project. As an Academy Coach, I facilitate the training of supervisors and managers in key leadership expectations and standards, as well as develop in-house training on operational focuses for underperforming areas. Recently, I have completed a certificate in Cybersecurity Fundamentals from Kenzie Academy, a division of SNHU, where I learned the basics of network security, cryptography, ethical hacking, and cloud computing. I am eager to apply my newly acquired skills and knowledge to the cybersecurity analyst role, where I can contribute to enhancing the trust and security of the technology field. I am proficient in Microsoft Office Suite and have multiple certifications from TryHackMe and Google. I also enjoy volunteering at local foodbanks and non-profit organizations.