Chris Propps Email & Phone Number

Center, Texas, United States

- Continue to provide the level of support as Sr. DSE- Became Team Lead with a focus on ensuring my squad is efficient and collaborative - Collaborate closely with internal teams to ensure escalations are managed appropriately- Assist with enterprise customer onboarding- Enjoy providing high-priority support to our largest customers

Loveland, CO

- Provide Kubernetes troubleshooting on an enterprise level- Expert in Jenkins/CloudBees CI with knowledge of best practices - Provide upgrade support and assistance for existing customers- Ability to deep dive into performance troubleshooting and optimization- Experienced in JVM garbage collection and heap usage analysis- Actively providing Linux and.

Fort Collins, Colorado

- AWS Administration- Security and Compliance enforcement- Evidence gathering and monitoring activities related to PCI DSS and SOCII compliance- Change management enforcement- Client facing communications and issue resolution- General IT security training- Desktop support and office IT maintenance

Loveland, CO

• Eclipse plugin development and business software development, primarily in Java, HTML, CSS, and JS.
• PayPal checkout integration with internal product licensing tool.
• Bug fixes, product enhancements, and new technology research and integration.

Denver, Colorado

• Member of highly technical support team responsible for troubleshooting application and database servers for a collective intelligence collaboration software tool.
• Communicate with clients via phone and email to resolve issues and schedule server downtimes. Remote access also heavily utilized.
• Assist in migrating the company’s platform to AWS from traditional dual-tier + hot standby environments.
• Backup, update, and install new version of ThinkTank software and… Show more
• Backup, update, and install new version of ThinkTank software and maintain related databases.
• Analyze log files and perform root cause analysis of any interruptions of service as well as bug location.

Loveland, CO

• Member of a development team that emphasizes process flexibility with a heavy focus on self­management. My ability to change hats from developer, dev­ops, and project prioritization management helps our small team.
• Support, maintain, and enhance currently deployed Java applications.
• Assist in major software system transitions including transitioning internally developed tools to the energy industry’s leading third party OATI… Show more
• Assist in major software system transitions including transitioning internally developed tools to the energy industry’s leading third party OATI tool suite.
• Member of the research and design team for planning the project repository as well as researching and implementing a continuous integration system for a company wide transition to the Tibco middleware platform.
• Helped maintain and create Gradle based builds on a Jenkins environment.

Loveland, CO

• Active Directory group policy and user management (PC) and Open Directory (Mac) environment running various flavors of their respective operating systems. iPad and Chromebook support with iOS and Mac management handled.
• Responsible for managing all technology for several schools. Duties included training staff, maintaining network hardware, troubleshooting and managing teacher and student software, system imaging and deployments.
• Responsible for managing all technology for several schools. Duties included training staff, maintaining network hardware, troubleshooting and managing teacher and student software, system imaging and deployments.
• Optimized wireless networks in schools through heat mapping and channel/frequency configuration. Show less

Loveland, CO

• Active Directory group policy and user management (PC) and Open Directory (Mac) environment running various flavors of their respective operating systems. iPad and Chromebook support with iOS and Mac management handled.
• Responsible for managing all technology for several schools. Duties included training staff, maintaining network hardware, troubleshooting and managing teacher and student software, system imaging and deployments.
• Responsible for managing all technology for several schools. Duties included training staff, maintaining network hardware, troubleshooting and managing teacher and student software, system imaging and deployments.
• Implemented district wide network monitoring solution and switch management system with automated email alerts to targeted staff.
• Optimized wireless networks in schools through heat mapping and channel/frequency configuration.
• Aided in the transition and trained staff in email service migration from FirstClass to Gmail. Show less

Longmont, CO

• Active directory based domain environment. Helped manage, maintain, and design the user and group policy environment for several local and remote offices.
• Responsible for all sectors of information technology for several publishing offices throughout Colorado.
• Printers, networking equipment, servers, computers, VOIP systems, A/C troubleshooting, and even the big printing press.
• Hardware and software training, troubleshooting, and upgrading. Greatly improved… Show more
• Hardware and software training, troubleshooting, and upgrading. Greatly improved productivity of support team by researching and implementing computer imaging system.
• Transitioned several news firms form Exchange­based email to Gmail infrastructure. Show less

Fort Collins, Colorado Area

• Hardware and software support for high­end liquid­cooled computers.
• Custom PC builds and upgrades based on user needs.
• Support for elite clientele via phone, forums, and email.

High School, Software Engineering, 3.0

Return to college. Made the Dean's List Spring 2014 with 4.0 grade point average. Postponed graduation due to acquiring a job in my field.

Bachelor’S Degree, Computer And Information Sciences, General, 1.5

First year out of high school. Poor focus, lack of motivation, and general immaturity lead to poor performance. Made the Dean's List upon.