Craig Becker Email & Phone Number

North Haven, Ct

Maintain daily operational control as co-owner of a managed service provider. Establish and monitor budgets, manage cash, financing and other accounting requirements. Apply my years of business to business account management skills to maintaining a 50 plus technical support client base. Manage a sales and marketing department focused on rapid growth in our small to medium business target demographic. Utilize my ten years of network administration experience in my role as project manager on multiple network engineering and IT installation projects.

Maintain operational role as co-owner of company, administering departmental budget of $9M. Oversee drive teams and 12 regional managers, leading fleet operations from purchasing to ensuring compliance with Department of Transportation regulations. Develop and implement software solutions to streamline efficiency. Spearhead procurement and establishment of fleet-tracking software. Leverage exceptional interpersonal skills to foster and maintain client relationships from new business to complex contract renewals. Develop and manage 6 warehouse facilities with a focus on exceptional customer service and inventory accuracy.

Recruited to establish several stores in Northeast region generating more than $25M. Conducted all due diligence for development of warehouses including leasing negotiations, contracting, build-outs, IT installations, and staffing. Managed customer service side, tracking metrics to assess performance of customer service representatives. Collaborated with executives to align store operations with overall business growth vision. Directed building and equipment maintenance, distribution, customer service, and inventory control. Maintained human resource generalist responsibilities, including hiring, attendance monitoring, and performance reviews.

Bachelor Of Science Natural Resources, Forestry, Avian Pathology

Masters Certificate, Six Sigma Green Belt, 93