Supplier & Customer-facing position working mainly with disposable, chemical, mechanical, work gloves, safety apparel and disposable clothing, personal protective equipment (PPE), and rainwear.Duties and tasks include:-Generate and update product listings on the company website with marketing copy, description, features, benefits, and SEO. -Create and oversee email and social media campaigns to promote products and increase sales. -Work with vendors to update pricing and inventory on company website to ensure accuracy for the consumer experience.-Use professional customer service skills and product knowledge to assist customers with order placement and questions.-Source new opportunities and generate sales through inbound and warm outbound calls and emails.-Generate professional quotations on bulk quantities.-Follow up and convert prospective customers by negotiating price and closing deals.-Determine customer needs by recommending and cross-selling like products.

Supplier-facing position working mainly with mechanical, disposable, dipped, and winter hand protection, construction vests, and chemical suits. Duties and tasks included: - Managing specific categories of personal protective equipment (PPE) and safety apparel based on market and sales trends- Designing new product concepts and approving concepts through a sampling process. This included a full-line of mechanic style gloves for Tractor Supply Co. and a safety vest line for Lowe’s.- Sourcing new products with multiple overseas suppliers using detailed information and price negotiation- Working with sales account managers to develop customer specific items, packaging, and planograms- Creating profit spreadsheets to determine selling price and margin- Researching and monitoring competition in the market along with any safety testing standards that the equipment and apparel must meet - Presenting progress on new product development through stagegate process to executive team- Monitoring current product success and inventory levels- Using Adobe Photoshop to enhance product images and adjust marketing materials

Customer-facing position with focus on search engine optimization and social media management. Duties and tasks included:- Optimizing clients’ websites for increased organic search engine results- Managing clients’ social media sites and blogs with daily posts and entires- Creating press releases and microsites for client events and new product releases- Monitoring clients’ online reputations through popular review sites and surveys, then developing strategies in order to increase or maintain a positive reputation- Maintaining detailed records of all work and sending monthly reports to clients- Analyzing monthly reports to ensure strategies were producing positive results; adjusted strategies based on reports' statistics