Craig Chappell Email and Phone Number

Building long term supply partnerships within the ontrade focusing on supplying exclusive own label and agency products in line with the companys grape to glass philosophy.Implementing wine development programmes within existing customer accounts focusing on service, training and rewards.Working towards targeted GP% and account growth plans, building existing customer revenue and targeting new account growth within the Lancashire area.

Responsible for implementing the strategic plan and vision statement of the directors.Working towards achieving a 3 star AA rating and rosette standard certification within this recently purchased country house hotel.Overseeing all departments on a day to day basis to ensure standards where put in place to achieve the desired service and targets to fulfil the vision.Working to targeted wage, food and liquor costs and reporting monthly to the directors.Creating the customer… Show more Responsible for implementing the strategic plan and vision statement of the directors.Working towards achieving a 3 star AA rating and rosette standard certification within this recently purchased country house hotel.Overseeing all departments on a day to day basis to ensure standards where put in place to achieve the desired service and targets to fulfil the vision.Working to targeted wage, food and liquor costs and reporting monthly to the directors.Creating the customer journey and experiences to fulfil the strategic plan of the business. Show less

F&B ManagerResponsible for overseeing the food and beverage operations of the 4 star AA rosette town house hotel.Achieving and retaining AA rosette status and high quality service standards across all service areas.Responsible for wage, food and liquor costs targeted by the directors and manager. Kitchen ManagerOverseeing all kitchen operations, achieving desired food quality standards (AA Rosette).Working towards set food and wage costings in-line with the business… Show more F&B ManagerResponsible for overseeing the food and beverage operations of the 4 star AA rosette town house hotel.Achieving and retaining AA rosette status and high quality service standards across all service areas.Responsible for wage, food and liquor costs targeted by the directors and manager. Kitchen ManagerOverseeing all kitchen operations, achieving desired food quality standards (AA Rosette).Working towards set food and wage costings in-line with the business requirements. Working with local hygiene authorities to ensure all best practice and relevant documentation implemented. Show less