Craig Chappell Email and Phone Number

Craig Chappell is a Managing Consultant at Wipro at Nobody at all. He possess expertise in stakeholder management, project delivery, business requirements, business process, requirements gathering and 20 more skills. Colleagues describe him as "I worked in the General Insurance business at Lloyds Banking Group for almost a decade (we both left the organisation in December 2014) and after working together on a number of high profile change initiatives, I considered Craig my 'IT guru'. Craig was integral to the delivery of the most successful ATL home insurance campaign in HBoS (Retail, Direct To Site and Telephony); this lifetime customer offer was both tactical and strategic in design with a challenging delivery window of 16 weeks. This strategic solution still works today. Craig designed new payment terms to improve customer retention across all HBoS home insurance new business products and channels (an industry first) with financial benefits of £13M income; this was achieved in the midst of large scale change to introduce new products and sales platforms. Craig was always my 'go to' when I was tasked with finding a HUON solution to complex business change. Often I was given 24 hours to provide high level do-ability and cost estimates, yet Craig was always receptive to my requests for help and never failed to meet response timescales. Moreover, Craig would always provide a comprehensive overview of potential solutions that was easily understood. Craig was an absolute pleasure to work with and helped me achieve a number of successes; I cannot recommend him highly enough. " and "Craig worked in the IT systems development team during the period of my employment. Throughout projects and changes that we worked on together, I found Craig very courteous, knowledgeable and extremely organised. He never failed to challenge the status quo and always encouraged a 'think outside the box' attitude to change. I wouldn't hesitate to recommend him."