SupportKnack is single reliable source and a complete maintenance program for companies that can’t justify having a maintenance support person. We provides support troubleshooting, repairing, maintaining industrial equipment, analyzing, and adapting already existing needs of companies to a higher quality atmosphere to a more efficient running manner.• Current clients include Goddess Gardens and Soul Sprouts.• Commercial and industrial machinery, equipment repair and maintenance.• Electronic and precision equipment repair and maintenance.• Personal and household goods repair and maintenance• Home Energy Audits (Certified in HERS, BPI, & Energy Star 3)

Goddess Garden is a natural sun screening product manufacturing and packaging for the natural and organic industry without harmful chemicals keeping with the care-for-the-people principle. Managed all aspects of the approximately 1000,000 sq. ft. facility and equipment. Communicated directly with owners and managers’ status of repair work-in-progress. Maintain and updated operations procedures and GMCs.• Implemented projects contributing the companies' 200% growth. Launching 20 new products since 2014.• Researched, purchased, maintained and installed production lines.• Managed technical contractors working on the equipment and the facilities, as needed.• Paid close attention to safety, efficiency, and industry maintenance standards.• Train staff on maintenance and operation of production equipment.• Developed and implemented solutions to facilitate cost effective production operations saving thousands monthly.

Source to Ship model: provided contract manufacturing and packaging for the natural and organic food. Continuous quality product improvement and cost reduction in production operation. Analyze test results, machine error messages, and information obtained from operators in order to diagnose equipment problems. Disassemble machinery and equipment to remove parts and make repairs of malfunctioning components.• Installed, maintained and monitored equipment for the five food companies that contract through Claremont Foods, expediting the manufacturing and packaging of their products.• Assisted with bringing four of the five new manufacturing companies in the door and up to speed in the first nine months of the new start up co-packers operations.• Worked with two maintenance technicians, the production team and management to increase their skills and knowledge of the equipment, processes and regulatory compliance.

Performing routine maintenance on equipment of natural food products and determining when and what kind of maintenance was required. Conducting tests and inspections of products, services, or different models processes to evaluate quality or performance issues. Installing equipment, machines, wiring, or programs to meet specifications. • Trouble shot, maintained and monitored a wide variety of food production equipment and the supporting physical systems for eight companies that contract for their manufacturing and packaging.• Assisted with projects contributing the companies' 45% growth. Launching 46 new products in 2012.• Implemented design modifications, increasing line speeds up to 60% and reduced waste.• Trained and assisted the three maintenance mechanics in all areas of production maintenance.production maintenance.

Performed faculties maintenance duties related to the installation, maintenance and repair of all equipment systems in the plant which manufactured premium chocolate, maintaining the best levels of safety, quality, and efficiently.• Researched, purchased, maintained and installed production lines.• Implemented computer maintenance management system.• Trained, managed, supported, and mentored personnel, and guided staff towards improved performance and a greater skill level.• Streamlined existing equipment achieving a 200% increase in production.• Promoted professional and approachable atmosphere for customers, vendors and staff.• Fostered an environment of learning and growth to improve service delivery and build team strength.• Routinely monitored facilities to identify and assist in the development of corrective action plans for exposures, reducing injury or loss. Routinely monitored facilities to identify and assist in the development of corrective action plans for exposures, reducing injury or loss.

Celestial Seasonings all-natural herbal teas and the largest specialty tea manufacturers in North America. • Directed building and grounds maintenance, including space planning, for a 150,000 sq. ft. facility on 40 acres, with facility budgets of $631,000.00 and yearly capital projects of over $200,000.00.• Contributed to company's success through scheduled maintenance inspections, audits, and negotiating contracts.• Supervised subordinates, outside contractors and services, verifying OSHA, FDA, DOT and ADA compliance.• Preformed complex electro-mechanical duties, including trouble shooting and repair of HVAC, PLC, safety, security, and production systems reducing the need for outside resources.• Developed and implemented computerized maintenance management system, long-term facility capital improvement plans and recorded departmental activity to ensure accurate metrics.• Served as Chairman of Environmental Committee and Safety Committee member, reduced accidents 35% with incentive programs and training.• Leader of process analysis & problem solving group, rethinking processes. Made dynamic improvements in quality, speed and cost.• Delivered oral and written safety presentations and testing for operator training programs.• Actively involved with improvement projects for production and facility accomplishing over 100% growth.• Coordinated and supported the maintenance group strengthening teamwork.• Analyzed and resolved technical problems, created test procedures, and interpreted test data.• Set up preventive maintenance schedules, fabricated parts and production machinery.• Train staff on maintenance and operation of production equipment.• Maintained facility and production equipment including electrical, electronic, mechanical, HVAC, commercial refrigeration, hydraulics and pneumatics.• Updated equipment, installing and programming microprocessors and supporting peripherals.