•Manage 12 international and national accounts overseeing scheduling, invoicing, documentation, and freight orders.•Collaborate with Customer Service Department to ensure positive customer experience and act as liaison between customer and internal employees.•Coordinate with freight forwarders and distribution center to ensure shipments are exported in a timely manner.

•Directed sales to international and national accounts while reviewing paperwork for customs clearance and fulfilling orders to distribution centers.•Recognized by Vice President and Regional Manager for exceeding productivity levels and meeting deadlines.•Trained 3 employees on direct sales shipping process, Oracle, ADSI, and picking/packing orders.

•Promoted to oversee purchase orders of office supplies, manage dumpster removal schedule, and participate in production meetings.•Ensured quality and efficiency by working cross-functionally with Quality Department, Production Managers, Documentation Managers, and Planners.•Exceeded managers expectations for quality work, meeting shipment deadlines, and mentoring employees.•Streamlined processes and minimized waste of materials, time, and space through Lean Manufacturing and 6S training.

•Worked independently to ship $50 million worth of products including tear away kits for heart surgeries and lateral vein intravenous kits.•Met and exceeded daily and monthly metrics for shipped products to hospitals, doctors, and distributors while ensuring deliveries were on-time.•Managed and trained 3 employees on shipping software (ADSI), moving inventory, and packaging.•Increased efficiency and quality control as Quality Control Inspector ensuring freight products were sterilized, quantities matched, and there was no damage to the products.•Received Certificate of Compliance to streamline shipping process, reduce errors, and work more efficiently.