• Strategized and implemented of improved communication plan with industry network, distributors, and dealer network.• Identified opportunities for improvement in sales and marketing.• Worked with new product development team on development of new hazmat suit.• Repaired ecommerce platform and order process.• Identified and pursued new opportunities in the Federal and Government sectors.

• Directed all aspects of international production from Request for Quote (RFQ) stage to New Product Introduction (NPI) builds, and into full production.• Led expansion of customer's production line from 2-4 unique models in production to over 38 models with tight deadlines and ever-changing customer priorities.• Successfully assessed risks and developed solutions to meet customer requirements and dynamic deadlines.• Administered cross-functional teams for the continued success of the program.• Set and managed expectations with customers by creating an open dialogue between cross-functional teams regarding priority changes and production challenges as they arose.• Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.• Managed multiple strategic projects with numerous sub-projects or workstreams.• Identified program obstacles and communicated possible impacts to the team.

• Directed all organizational sales and marketing activities. Successfully led organizational initiatives for new product development, marketing, sales, and administrative projects.• Created and executed marketing plans and initiatives that expanded customer awareness, increased social media reach, and produced sustainable annual revenue growth.• Led, mentored, and trained all sales and marketing staff in the successful identification and pursuit of leads, sale closing techniques, and building positive customer experiences.• Continually evaluated marketplace trends and oversaw the gathering of competitive intelligence within markets and across service lines.• Supported business development efforts and coordinated with marketing team on special campaigns.• Hired, supervised and coached 12 employees on sales strategies to optimize performance.• Increased annual revenue by over 20% in mature company and market.• Established KPI for company, led regional teams and individual performance to achieve goals through teamwork and focus on customers.• Coached team in solution selling strategy initiatives that maximized sales of physical products and SAAS product expansion.

• Increased annual revenue by over 1,650%.• Awarded more than $875 million in State, Municipal, and Federal competitive contracts.• Built, incubated, and grew profitable global industry partnerships to extend the sale of the product line.• Drove organizational success and increased revenue by providing strategic vision, directing strategic relationships, and directing company-wide initiatives.• Spearheaded key accounts with a strong focus on customer satisfaction, retention, and loyalty.• Galvanized and led team members, offering guidance and mentorship on daily operations and strategic long-term goals.• Enhanced customer engagement by collaborating with vendors to define sales and marketing strategies and tactics.• Employed an unwavering customer focus by increasing customer service efficiencies and satisfaction through optimized workflows.• Directed the execution of many projects including the successful expansion to include e-commerce, distribution, and contracting.• Awarded and successfully fulfilled hundreds of Federal and Municipal government contracts from organizations such as FEMA, DOD, DLA, West Point Fire, NYFD, LAFD, Fairchild Air Force Base, and many more.• Created and executed sales and marketing plans, strategies, and tactics. • Produced and directed the creation of all marketing materials, trade-show participation/exhibits, video, websites, and graphics.• Identified issues with production, workforce and material sourcing and implemented successful solutions to optimize processes.• Resolved issues and recommended actions based on production and compliance reports.• Spearheaded cross-functional initiatives across departments to achieve business goals for increased profits.• Identified, prioritized, developed, and attended trade shows and client meetings, promoting the organization, and building rapport with prospects.• Used market insights to capitalize on key business opportunities for new advantageous partnerships.