Operations Manager
Currently working for the past 5+ years as the head of operations tasked with absorbing the workload of a retiring Chief Operations Officerat Crawford, one of the leading marketing and creative agencies in the South East awarded a Best place to Work 7 Years Running.• Main responsibilities have included, work-flow and utilization, purchasing and AP reconciliation, contracts and vendor management, offerletters, on-boarding/terminations and office management. Dealing with high level company reporting and forecasting. Management ofprojects from start to finish, supervising a team of direct reports. Supporting the leadership team directly in all areas.• Created and managed the current intern placement program, working directly with universities on outreach and relationship building.• Conducted audits and reviews of the company and operated under strict and confidential means.• Supported clients up to $3M+ as part of the agency’s project management team.• Tested presenting skills both internally and externally to clients, prospects and vendors.• Promoted twice from - Traffic Coordinator, Work-flow and Reporting Analyst to sole Operations lead within the agency.• Negotiation strategy success within the role to benefit the company from contracts & leases to recruiting.