Now working for Redcentric PLC who acquired Piksel's cloud services division.As an enterprise Client Director, primarily working with retail and media clients, I focus on clients specific needs to help them maximise their use of technology and IT services as effectively as possible. Experienced in supporting transformational change with innovative and industry leading products and services, Redcentric is quickly becoming a leader in public, hybrid and private cloud consultancy and management services across multiple industry sectors.

Engaged by Piksel as a Client Director, primarily responsible for building our broadcasting and media client services with key clients, ensuring we develop a mutually successful relationship to implement and support IT Services and cloud solutions, primarily around AWS and Azure. Successful client engagements are only possible when you are honest, collaborative, trustworthy and mostly importantly, willing to listen. The rewards are the opportunity to implement innovative products and services with those clients, enabling them to perform better.In the broadcast and media market, Piksel offers industry leading SaaS Video Workflow and Playout product solutions and design, build, operate services for major media companies such as Liberty Global, Sky, RTL, OSN, Channel 4, Mediaset and Discovery as well as enterprise brands like Airbus, Barnes & Noble and Volkswagen. We also provide extensive Professional and Managed Services to leading brands in Retail, the NHS and major European Airports. Our mature cloud transformation and operate services have helped clients drive significant change with increase ROI on technology spend.Headquartered in York (UK), Piksel offices can be found throughout Europe and the Americas, serving more than 1600 clients in over 50 countries.

Craig has joined VerseOne Technologies as Chief Operating Officer with a focus on helping this successful software services and creative design company continue its growth and development in the public sector and commercial markets. VerseOne Technologies is the market-leading content management software (CMS) provider within the social housing and NHS sectors providing a full-suite of website and internet services from creative design to solution implementation and support.

Accountable for the sucessful management and development of the Carbon60 Technical brand, this business is now growing fast. Responsible for ensuring all aspects of this business including sales and marketing, brand development, fiscal management, customer satisfaction, delivery, quality and staff development means this a varied but rewarding role. With a remit to grow this profitable specialist technical staffing solutions and outsourced projects and services business, through the development of core markets, implementing robust managed services delivery models and improving processes maturity.Carbon60 is part of the Impellam Group, an international staffing and solutions business with revenues in excess of £1.2bn. We provide temporary and permanent staffing, managed projects and consultancy services across many market sectors including Aviation, Defence, Public Sector, Telecoms, Manufacturing, Life Sciences, Constructtion, FM with market leading specialisms in Engineering, Defence, IT Technology, Security and Scientific roles.

Accountable as project sponsor for multiple concurrent programmes of various size and complexity, can demonstrate 20 years of consulting and business management, client relationship development, IT solution development and application outsourcing experience along with successfully building complimentary sales channels.As a focussed but pragmatic individual, is comfortable in many roles including business development, account management and delivery ownership. Exhibits powerful leadership, management, commercial acumen and people management expertise across geographically dispersed sales and delivery teams and commands a strong understanding of programme and project control principles together with general awareness of multiple technologies and delivery models.A self-motivated and passionate professional with a high degree of maturity and integrity.As the organisation grows, my role has changed to focus on business development and specialist services including:• A member of Sopra Group’s England Management Team, setting direction and strategy for the division.• Strategy Development - Defined business development roadmap for our public sector, financial, telecoms and airline sectors along with supporting aligned service offering development. Business has now re-structured to target these vertical markets more effectively.• Head of Public Sector (England) – position our services and market alignment into this sector, develop business through new channels and lead bids to secure placement on key GPS frameworks.• Channel Alliance Management – Development of a partner network to develop new business and complimentary services alongside our direct sales teams.• Head of Security – develop and expand our IT Security propositions as a government accredited CHECK testing and CLAS consulting provider.• Client Director – continued development of key commercial accounts and key Government agencies.

As Head of this Business Unit, fully responsibility for the P&L, with a client portfolio of over 30 active clients supported by a directly managed sales and service delivery team utilising UK and offshore direct and matrix managed resources.• Client Director responsible for key commercial and government clients • Led contract negotiations and provided oversight of key partner relationships to support the business unit.• Led programmes to improve application management processes resulting in process consistency, efficiencies, 80 ITIL trained staff and a culture of continuous improvement • Within a team of senior company managers & directors defined the strategy and managed the programmes needed to improve employee relations and attain IiP, ISO9001, ISO27001 certifications.

As a result of business re-structuring, tasked with turning a loss making England business unit into sustained profit and growth within 12 months and then consistently grew business unit the over next 5 years.

Headhunted to build a new delivery and sales support team and develop Project Management core competencies across the England organisation of this £1.1bn organisation.• Managed the definition and implementation of PM guidelines based on Prince 2 and existing methods tailored to suite an IT services organisation.• Successfully led sales and managed projects and services to various clients across multiple markets• Fully P&L accountability for Region with revenues in excess of £3m directly responsible for key clients and management of 25-30 resources.

Recruited to provide Project Management and Consultancy Services to Synon’s various clients including:• Project managed a 12-month programme for Coca-Cola to implement a European wide merchandising system involving securing requirements and stakeholder agreement across 9 European countries designed to improve brand awareness, sales and merchandiser efficiency.• Consulting to a variety of clients across EMEA and USA developing their SDLC frameworks and process in order to maximise their investment in Synon’s 4GL CASE tools.• Presented and performed product demonstrations at the annual European Client Conferences across Europe.• Developed a consultancy framework and proposition for a migration product to transfer Synon/2 legacy applications to the MS.Net framework. Worked closely with the US based development team and defined an associated European training programme for the reseller community.

Recruited to implement structured processes for service delivery, together with management of hardware and software solutions with core team of 10 staff to ensure core business systems for this centralised mortgage lender continued to meet business needs. Key achievements included:• Implementation of support processes for service desk, incident management and change management (pre ITIL).• Project managed key streams of a corporate BPR programme to streamline mortgage application and administration processes, including the implementation of automated fraud mitigation systems.• Contract negotiation and management of third-party suppliers for hardware, software and services• Worked with business teams to lead IT elements of agile based programmes to securitize mortgage portfolios as well as perform due-diligence to prepare the organisation for sale.

Initially recruited by this successful construction company from college as an iSeries developer. Key achievements included:• Leading the requirements analysis, package selection and training needs analysis for a construction Estimating system which achieved its objective to reduce bid costs by 25%.• Managing a programme migrating the core business systems from legacy platforms including 3rd party management, logistics, contingency planning and risk mitigation.