Ed Jackson Email & Phone Number

Harrogate, United Kingdom

Responsible for the management of the OSS team and systems at Redcentric Plc. The OSS team within Redcentric is a highly productive and specialised team that maintains and develops the mission critical IT Operations Management applications that are essential for everyday operation. I am an experienced OSS engineer with a telecom's background and expertise across the ITOM environment. I have had several years managing small highly technical teams, to deliver key… Show more Responsible for the management of the OSS team and systems at Redcentric Plc. The OSS team within Redcentric is a highly productive and specialised team that maintains and develops the mission critical IT Operations Management applications that are essential for everyday operation. I am an experienced OSS engineer with a telecom's background and expertise across the ITOM environment. I have had several years managing small highly technical teams, to deliver key projects.Personal deployment and management skills in the below products.Installation, development, integration and system maintenance of the following MicroFocus Tool Sets:NNMi 9x / 10xOpsBridgeSMAX Service ManagerOperations Manager (Unix) - migration to OpsBridgeAsset ManageruCMDBConnectITLogic Monitor Certified ProfessionalSecurity ClearedZabbix and other Open Source Monitoring tools (NMS, Nagios)Installation, development and system maintenance of:InfoVista 2x, 4x inc Vista 360, Report Design / Library Design / RulesManage Engine Netflow AnalyzerOracle DB 10x, 11x, 12cSolaris / Linux / Unix / Windows System Administration Show less

Harrogate, United Kingdom

Responsible for the management of the OSS Team and OSS / BSM / ITSM Systems and Architecture within InTechnology:Developing OSS strategy in line with core business objectives. Helping to bring new products to InTechnology's portfolio so that InTechnology retains a competitative advantage in the marketplace.InTechnology PLC is a Managed Services Provider with a unique set of products in Voice, Data, Storage, Replication, Unified Communications, Cloud Services, Enhanced… Show more Responsible for the management of the OSS Team and OSS / BSM / ITSM Systems and Architecture within InTechnology:Developing OSS strategy in line with core business objectives. Helping to bring new products to InTechnology's portfolio so that InTechnology retains a competitative advantage in the marketplace.InTechnology PLC is a Managed Services Provider with a unique set of products in Voice, Data, Storage, Replication, Unified Communications, Cloud Services, Enhanced Managed Services and Networks, with over 500 customers throughout the UK. InTechnology is also a Hewlett Packard reference site for the ITSM Product Portfolio and Network Management Centre.Please check our company website for more information about the services InTechnololgy offer. Show less

Crawley Court, Winchester, Hampshire

Developed and maintained NTL's Telephony monitoring system using Nortel Networks/ Tekmark Previsor and Netcool.Responsible for NTL's NOC infrastructure and development of Thin Client Technology using SUN Systems SunRay architecture.HP Openview NNM,Nortel Networks / Tekmark PrevisorNetcoolHPUXSolarisSNMPSunRay

Blackpool, United Kingdom