ITOM specialist with over 20 years working in UK Communication and MSP environments. Deep understanding of IT Service Management best practices and versed in a wide variety of ITOM tools. Focus is to streamline IT operations utilising automation and optimization strategies. Technical Skills Include:Installation, development, integration / system maintenance of Open Text / Ex Micro Focus product suites.NOM (Networks Operation Management) Operations Bridge SuiteSMAX Suite (Containerized)Service Manager 7x - 9xOperations Manager (Unix) uCMDBConnectITLogic Monitor Certified Professional.Security and NPPv3 Clearance,.Zabbix / Zenoss and other Open Source Monitoring tools (NMS, Nagios,)
Listed skills include It Service Management, Unix, System Deployment, Hp Ux, and 11 others.