Craig Fear Email & Phone Number

Greater London, England, United Kingdom

London, United Kingdom

Responsible for global platform strategy, reduction of cost and technical debt through upgrades, rationalisation and adoption of cloud services within the front office trading environment.Construction and execution of programme of to modernise the FIX client connectivity platform and address long standing technology risks.Technology Risk Officer for EMEA Equities trading systems, responsible for ensuring all risks are identified and addressed.BCP planning and test execution

London

EMEA network and voice operations manager. Co-ordination of project delivery, incident resolution, problem management and new product rollout. Voice technologies include BT ITS Trader Voice systems (2500 trading positions), Cisco CUCM, IPCC, Unity Voicemail and Avaya Conference Bridges. Network environments supported include backbone WAN routing and transport, B2B/DMZ environments including general internet access to low-latency high frequency trading environments. Platforms include Cisco, Juniper and Checkpoint firewalls and load balancing based on Netscalar and F5 hardware.- Recent projects include: Implementation of CTFC ruling, working closely with legal and compliance teams; the migration of a low-latency DMZ between major data centres and testing, production implementation, and rollout of voice recording systems to 2500+ users.- Operational savings of $5M from through a combination of contract renegotiation and service re-design- Responsibility for major voice and network maintenance contracts across EMEA to support regional offices and the London Hub.- EMEA Production control manager, responsible for change and incident management and problem analysis to improve the stability and reliability of the production environment.Previous Roles:- Global co-head data centre operations focusing on EMEA and Asia. Management of outsource contracts to provide hardware and cable infrastructure support and maintenance.- Major infrastructure programme management including a major data centre move, involving the identification and analysis of use of c.1000 servers working with application development teams to determine the best treatment of the servers, plus the organisation of the move logistics and management of the support team. - Data Centre and Regional Office build programme manager. Responsible for the successful technology delivery of data centre and office builds in the EMEA region.

London, United Kingdom

- EMEA Systems Service Delivery. Responsibility for the delivery of Server, Web Hosting and Monitoring support services across the EMEA region. Part of the core technology group supporting all of the business groups in EMEA, including the investment bank. Managed a team of 60+ support staff and carried out various transformation activities to other regions to reduce costs.- EMEA Systems resilience architecture; led a small team carrying out systems reviews in the investment bank to improve software and hardware performance.- Lead role in development of support services in a potential spin off of Swaps settlement processing to provide services to the financial industry. Included company set-up, and analysis of support requirements.- Swaps settlement system support team. Led team responsible for hardware, database, operating system and application support for the global swaps settlement system. Led team responsible for providing SAS70 audit responses. Part of team that installed first Sun E10K system into the Investment Bank and was primarily focused on support contract development.- Fixed income settlement systems; lead roles in reference data migrations, Euro migration and year 2000 preparations.

London, United Kingdom

Led the support team for an analogue mobile network configuration and billing system. Provided support for customers in Sweden, Yemen, Bulgaria and the Philippines. Involved software and database bug fixes and site visits for software installation and support activities

London, United Kingdom

Led the team responsible for the configuration management of the submarine and surface ship command and control system software

Bachelor Of Science (Bsc), Geology/Earth Science, General

Dissertation: The Limestones of the Onich region in Western Scotland

Master Of Science (Msc), Information Technology

Thesis: Rapid translation of Universal Transverse Mercator to Grid for missile guidance systems

Diploma, Quality Management

Certificate, Business Administration And Management, General

Education record