Craig Ronca Email & Phone Number

Scottsdale, Az

• Hands on director responsible for end-to-end development of web applications, enterprise applications and related systems• Worked with to internal and external clients to develop technical solutions and recommendations • Established metrics, key performance indicators and service level agreements; analyzed, evaluated, and recommended technologies for new systems, software and services• Managed mission critical SQL servers in a high availability clustered environment

Tempe, Az

• Led a team of database developers responsible for developing and supporting various high availability e-commerce web sites as well as various mission critical in-house applications• Responsible for the team’s budgeting and deadlines; instituted SQL coding standards; developed balanced scorecard system• Worked directly with the client to gather requirements for critical projects• Spear headed database development, architecture and project planning on a custom-built CRM system

Tempe, Az

• Managed project development, database design and architecture• Created a standardized data warehouse for analytics migrating data and processes from other SQL servers, Oracle and SAS as well as Aspect and Rockwell Phone systems• Streamlining of business procedures and automation of processes and reports• Tasked with redesigning the current applications and architecting new solutions• Developed and maintained multiple intranet sites pertaining to several different aspects of the business, including collections, fraud detection and work effort metrics

Tempe, Az

• SQL server and Visual Basic developer, designed, supported and administered several mission critical in-house software applications• Developed and administered SQL database applications using both Server 7.0 and Sybase ASE 11