Christopher Richardson Email & Phone Number

Washington DC

Washington, District Of Columbia, United States

District Of Columbia, United States

Washington D.C. Metro Area

Washington D.C. Metro Area

• Maintain strong social media presence across Twitter, Facebook, and Instagram platforms
• Monitor online presence of HFA’s brand and engage with users, strengthening customer relationships
• Utilize social media analytics tools to track consumer engagement and develop marketing and promotion tactics
• Conduct community outreach field work for grant funded research
• Collect data and maintain accurate records within secured database
• Interview research participants following… Show more

Washington D.C. Metro Area

• Draft and edit press releases, e-newsletters, and weekly Constant Contact emails to over 30,000 recipients
• Serve as first point of contact for customers providing effective customer service via phone and email
• Provide administrative support to senior level staff to assist with daily operations and the planning, execution, and marketing of HFA educational programs

Clinton, MD

• Facilitated daily operations including preparing hot dishes and maintaining a clean area for customers to ensure 100% customer satisfaction
• Provided direct, prompt, efficient and friendly customer service via product knowledge, rapid response time, anticipation of customer needs, and effective resolution of complaints
• Managed 3-5 tasks simultaneously such as production for online and phone orders, in-store customers and hot bar and case replenishment

Towson, Maryland

• Performed multiple duties required with Circulation Desk functions, including collecting fines, creating and updating patron records, properly managing book and materials returns and check-outs, directing.
• Provided customer service to patrons assisting with location of books, operating library technology, and service desk and reference information inquiries
• Performed administrative duties such as… Show more
• Performed administrative duties such as answering phones, sorting and delivering mail, photocopying, filing, etc.
• Educated and trained 2-4 new student hires per semester on standardized department procedures to increase their efficiency at library tasks Show less

Temple Hills, Maryland

• Managed facilities by setting up and breaking down for daily operations and special events, distributing skating materials, and insuring guests’ safety
• Maintained clean and organized work space, enforced safety rules and regulations, and monitored guest activity
• Provided exceptional customer service to make guests’ experience more pleasurable

Master Of Arts - Ma, Secondary Education And Teaching

Bachelor'S Degree, Mass Communication-Public Relations

Activities and Societies: National Society of Collegiate Scholars National Society of Leadership and Success TU PR Group "Talk it Out".