• Record and manage 500+ student information on XXX database• Verify accurate student passport data• Superior customer focus and strong interpersonal effectiveness whether communicating with others over the telephone or in-person.

• Perform complex and advanced technical support work utilizing the DARS case management system to assist the Rehabilitation Counselor in providing timely services to consumers in order to achieve successful and quality outcomes.• Communicate with others internally or externally to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. • Refer potential applicants to alternative agencies through established business relationships with providers, consumers, and staff• Manage budget for fiscal compliance and purchase consumer equipment and supplies • Interview applicants and collect information to expedite quality case service delivery.• Coordinate physical restoration service requests with medical services coordinator.• Arrange hearing evaluations and purchase hearing aids and other related assistive devices. • Make travel arrangements, prepare and process travel requests and advances, travel reimbursement and vouchers.• Maintain counselor’s calendar by scheduling meetings and appointments with internal and external customers. • Document contact with consumers and external agencies using automated equipment to maintain updated records for each client.