Cristal H. Email & Phone Number

• Utilize my significant knowledge of HTML, CSS, and JavaScript, and strong verbal and written communication• Determine the boundaries of the testing environments, a representative test set of the user interface components found in the client's system, and ensure it meets the needs of the clients • Test client's systems against specific manual tests and assistive technology tools such as AMP (Accessibility Management Platform), screen reader, zoom tools, DRAGON, and other assistive technology tools.• Deliver testing results to the client and will participate in conference calls and follow-up discussions to create a road map to improve the accessibility and usability of the client's IT system• Consult with customers on the proper methods for implementing digital accessibility in systems which can span a variety of web, mobile, hardware and document systems• Discuss with customers to consult on the process implementation approach for accessibility in the client's environment

• Implement a consistent and effective engagement between the Design team, Development team, and newly created accessibility team by:- Creating a design accessibility email to track and document project accessibility concerns- Creating learning sessions of common accessibility concerns designs face, saving the presentation recordings and PowerPoints, and sharing those items on a easily accessible Confluence page- Creating a clear ticket system to manage the team’s workload and engagement- Creating a priority system for accessibility design concerns• Implement collaboration and knowledge sharing sessions through:- Monthly lunch and learns with designers and product owners to ensure accessibility guidelines understanding and ownership- Weekly team meetings to collaborate on topics of concerns that appeared when review designs and design system creation• Collaborate with the Alight Work Life Design System (AWLDS) team to ensure components meet WCAG 2.1 Level AA and have the provided guidance for designers to read prior to coming to accessibility team with concerns and questions.• Conduct comprehensive tests on products before reaching beginning stages of design.

Remote

• Evaluated & provided accessible solutions for our products- Leveraged accessibility knowledge and understanding of best practices to inform strategic decisions, while ensuring consistency and quality across our platforms- Improved and remediate accessibility-related stories or issues• Conducted comprehensive test against current US and International standards (WCAG, Section 508, etc.)- Includes but is not limited to visual analysis, screen reader reviews, code reviews, keyboard commands• Collaborated & Knowledge Sharing sessions: - Collaborated with Accessibility team members to knowledge share industry trends and best practices- Collaborated with Accessibility team members, UX team members, and other stakeholders to influence and inform decision making - Capitalized on knowledge sharing opportunities within the enterprise (also includes advocating for accessibility)• Ensured knowledge and understanding of current standards are up to date

Remote

Nothing About Us Without UsJohn Hopkins University Women in Business, April 29th, 2021• Presented on A11Y: The Integration of Accessibility Designing For All: Why Accessibility MattersGeneral Assembly and Venture Out, June 26th, 2020• Panelist giving incite on the field of accessibility, the shift that has occurred during the pandemic, and how others can enter and improve within the field.

Greater Salt Lake City Area

•Tested over 150 educational content delivery platforms to ensure compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA•Created detailed issue-centric reports to provide to vendors to understand what web items failed, which standard they failed, and recommendations on how to fix them•Overseed the development of accessibility-related training tailored to various roles within the University.•Collaborated with other roles to ensure proper universal design learning practices are implemented throughout the course development process.•Purchased captions for videos housed within courses and verify accuracy.

Lewisburg, Pa

• Provided campus tour for visitors • Engaged with prospective students and their families• Welcomed and registered visitors upon arrival• Conducted general office responsibilities

Lewisburg, Pa

• Organized semi- annual all staff training sessions• Led bi-weekly meetings with Activities Director, assistant managers, and staff• Coordinated with the Activities Director and Events Management to schedule all Uptown events• Collaborated with Dining Services to schedule all event food and beverage orders• Assessed all inventory and supply needs, for the venue and individual events• Assisted all Bucknell’s departments and organizations with rental needs and venue information• Represented Uptown in monthly student leadership meetings

Columbus, Ohio Area

•Coordinated communication and cooperation efforts between Business Solution Areas and IT Risk Management. •Participated in efforts for various areas of Nationwide Financial to assist in completion of multiple projects.

Lewisburg, Pa

-Assist Professor in a two-hour lab section with 25 students on the weekly basis-Grade assignments, projects, and labs for students on a bi-weekly basis

Bucknell University

-Handle all transaction for clubs and organizations that sell with in the student space-Manage club items prices and exchanges

Greater Los Angeles Area

• Emailed, scheduled, and presented to neighborhood councils and businesses on impending changes in the trash industry and how they could be a part of the updating process• Organized campaign activities, events, and meetings and actively took notes for each session• Created informational packets for communities in the Los Angeles District about the Don’t Waste LA Campaign