Cristina Zancu Email & Phone Number

Bucuresti, Romania, Ro

1) Leading Project Management, Incident Management, Change Management, IT Arhitecture and Automation teams and professionals.2) In charge of defining IT policies and procedures and ensuring they are implemented by the IT teams.SOC2 Type2 and SOX Technical Project Manager and resource coordinator.3) Vendor Management.4) Leadind projects in the private cloud and infrastructure consolidation area, datacenters, application development, security and PKI, configuration management, legacy services retirement and moving worloads to new platforms.

Bucuresti, Romania, Ro

As Head of IT Operations I am responsible to ensure that all key IT technology functions inside our company are running according to SLAs, client management and end-to-end delivery of IT services which include: 1) Network infrastructure including data communications, LAN, WAN, wireless and Internet access, and telecommunications; 2) Server infrastructure, including physical/virtual servers and storage systems; 3) Messaging, including email, chat and collaboration systems; 4) User devices such as desktops, laptops and phones; 5) Physical data centers used for colocation and cloud resources;My main responsibilities include:1)Ensure the reliability and availability of IT systems and the efficient delivery of IT services.2)Review, direct, and prioritize the workload.3)Develop project plans and drive projects to completion on schedule.4)Oversee the development and implementation of all IT policies, operating procedures and best practices including security, disaster recovery, standards, purchasing and service delivery.5)Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.6)Participate in the development and management of annual operating and capex budgets.7)Own and facilitate the Root Cause Analysis process for all production outages.Key Achievements:1)Led successful overhaul of Wifi infrastructure to cut incidents by 80% in 1 year;2)Lead as Technical Project Manager, SOC2 Type II analysis and implementation in IT department for achieving the audit certification;3)Identified shortcomings in IT contracts and operating budgets, cutting tech expenses by over $150,000 in 2020;4)Established asset management practices to track technological assets from purchase to disposal andimproved resource usage;5)Migration project for email to Office365;6)Project manager from IT perspective for Bitdefender Office relocations, participating in commercial negotiations;

Jaguariuna, Sp, Br

In this new role i responsible to:1) Deliver technical solutions across multiple disciplines, contributing to and aligning with architectural strategy and roadmaps.2) To undertake line management for assigned Technical Specialists, ensuring performance and development objectives are maintained.3) Provides opportunities for individuals to develop their skills and abilities through engagement in project activities.Delivering Core Infrastructure service for Unix, Storage and Networking for a Swiss client present in over 50 countries world-wide, 2 main Datacenters, 1300+ servers and complex network infrastructure.

Bucharest, Romania, Ro

Infrastructure Service Manager for Data Center Provisioning Services @OMV Petrom S.A., Bucharest, Bucharest, RomaniaIn this new role I am leading an Automation project which is the prototype of the private Cloud that OMV wants to provide to its Business units in order to have improved efficiency and respect the Any time, Anywhere principles for the IT services. We do automations that are touching Data Center components like servers (Deployment/Disposals, Provisioning in the public Cloud platforms like Azure), storage automated provisioning, databases (Oracle, MS SQL, DB2), Vmware operations like P2V, Clones and many other tasks which are specific to OMV industry and to the OMV business model.In this role I am acting in different areas of like project management, process design, implementation of workflows, getting all the needed technical details and steps from the teams which are now owning the tasks we automate inside the project and promoting the project and the results towards the IT management of OMV, IT departments inside Infrastructure and the other IT Service Lines.Technologies used: BMC Cloud Lifecycle Management 4.0 as automation platform, BMC Remedy, Linux Redhat 6, Puppet, Foreman, Windows 2012 R2, Oracle Database 12c - installing and cloning processes, EMC Networker as backup software, VMware for deploying virtual servers, Microsoft Azure as part of the hybrid cloud, MS SQL 2014 databases and instances deployment and restore, bash scripting, sed, awk, XML, XPath, XSLT, PowerShell.

Bucharest, Romania, Ro

In this new Role I am broadening the technical scope of my team by including the Windows Servers landscape in OMV & Petrom IT Infrastructure. I am leading an international team, managing 2 main data centers - 1 in Vienna and 1 in Bucharest and another 30+ BOs all over the world. We are running hundreds of applications, Oracle / MS SQL databases, SAP, Oil & Gas industry specific applications on aproximately 2000 physical and virtual servers.I am very interested in standardization, documentation and processes implementation like ITIL v3 and seeing IT like a business more than just the technical aspects. Face to the client, flexibility, forecast demand are just a few principles I apply in my work.Technologies used: Administration for Linux RedHat Server 5/6, RHEL Satellite, Puppet, Foreman, Nagios, Veritas Cluster on Linux RHEL, Infrastructure for Oracle DBs, SAP Systems, Portal WebSphere, EAI WebMethods, bash scripting, sed, awk, Windows 2012.

Bucharest, Romania, Ro

In this new Role I am providing Team Leadership to the Linux team members, coach them into the directions and goals we are setting together for the team. I am defining and following standards and best practices for our Linux environment. Guarantee the availability of our Linux server landscape and continuously monitor and improve our services to meet SLA targets. Maintain and support a steadily growing server landscape.The team manages the server infrastructure for all critical Linux systems in the company like the ERP SAP clusters, Oracle clusters, Gas and Trading applications under strict SLAs but also under legal and regulatory bindings and laws. We work according to ITIL best practices, Linux and industry best practices and we do implement state of the art technical solutions.In this role I helped design and implement an application used for charging the Infrastructure products for the server and storage area. We called this application CIQESCA (Capturing Infrastructure Quantities and Ensuring Source Cost Allocation) and It is used now in the whole IT to charge the Infrastructure products.Planning and forecasting duties:1)Support for budgeting2)Vendor and Contract management3)Management Reports about the quality and performance of the team4)Resource and workload management5)Capacity and performance management6)Monitor server resources and forecast demand7)Designing solutions for new requirements

Bucharest, Romania, Ro

In this Role my Main Accountabilities are:•System Design for Unix based services•Technical Project lead•Support definition of rules and guidelines for Unix operations•Procurement advice•System security•Responsible for license management for all server CIs•Definition and management of virtual servers•Building and installing new servers, setting up and managing clusters•Change Management, Incident Management, Problem Management•Ongoing maintenance•Coordination of Troubleshooting effort (incl. internals, externals and cross-department)•Troubleshooting server and application issues•Decommissioning and disposal of old server equipment•Documentation of the operative environmentDuring the time I have worked as a System Administrator I was involved in major life cycle projects like the ERP and the Oracle clusters In Bucharest which went from an Itanium architecture to an Intel based architecture so everything changed from the hardware, to the OS and cluster technology. As all people working in Infrastructure we all know that the life cycles are one of the most demanding activities and especially if the architecture changes completely. Planning and forecasting duties:•Monitor backup, SAN and storage resources and forecast demand•Infrastructure design & planning advice•Capacity Management and Performance Management•Designing solutions for new requirements•Defining standard builds•Documentation of all activities•Sizing decision for new projects (especially Hardware & Software)Technologies used: Administration for Linux RedHat Server 5/6, RHEL Satellite, Nagios, Veritas Cluster on Linux RHEL 5/6, Infrastructure for Oracle DBs, SAP Systems, Portal WebSphere, EAI WebMethods, bash scripting, sed, awk.

Chicago, Illinois, Us

Projects :1) Building and maintaining the European EAI Infrastructure of McDonald’s Corporation1.1 - McDonald’s Restaurant Data Movement(RDM) using Microsoft BizTalk Server 2006 R2(Orchestrations, maps, pipelines, business rules), Microsoft Message Queueing, WebSphere MQ Server. Full solution deployment at European level, Configuration, Development, Design. BizTalk 2006 R2 Administration. WebSphere MQ 6.0.2 good knowledge.This project offered the chance to implement and grow the RMD solution in the European countries where McDonald's operates. My role encompassed project manager tasks, installation and implementation tasks, configuration and customization of the platform, upgrades, selling the solution towards the countries and acting as a product owner in Europe for the RDM solution.1.2 - McDonald’s European EAI Infrastructure using an in-house development environment(EAIBasic) based on XML profiles. EAIBasic allows me to develop communication interfaces and the desired routing logic for McDonald's data flows. Deployment for various markets in Europe, Configuration, Development, Design.Technologies used: Microsoft BizTalk Server, EAI technologies, IBM MSMQ, Windows MSMQ, Windows Server 2008 R2, C#, XML.

Bucharest, Sector 1, Ro

Implementing and building solution for different clients based on the newest technologies from vendors like Oracle, IBM, HP, Microsoft.Projects :Unix / Linux consultant at Petrom - Linux - Red Hat Enterprise Linux, shell scripting (awk, sed) for the DB Systems.System Engineer / Unix Consultant at the Romanian Ministry of Finance - IBM AIX 5L, IBM System p550 Servers Administration, scripting (awk, sed, bash, ksh), Linux - Red Hat Enterprise Linux, system monitoring - Tivoli software, Oracle databases / RAC infrastructure ready.Technologies used: Administration AIX 5, HACMP, NIM Server, IBM P5 Systems, - LPARs, VIO Server, patching for AIX 5 servers, Redhat cluster configuration and administration.

Engineer, Computer Science

Master, Informatic Security

Computer Science

Education record