Chief Operating Officer for Non-Profit•Train Board of Directors on bylaws and refining and implement the strategic plan while ensuring that the budget, staff and priorities are aligned with the core mission.•Provide inspirational leadership and direction to all executives, and ensure the continued development and management of a professional is efficient for the organization. •Cultivate a strong and transparent working relationship with the Board and ensure open communication about the measurement of financial, programmatic, and impact performance against stated milestones and goals.•Build a diverse and inclusive organization as excellent representation of the community that is highly engaged and willing to leverage and secure resources.•Ensure the delivery of high quality services while managing for current and future growth.•Facilitate cross-program and curriculum collaboration and strengthen internal communications with staff throughout the organization; create and promote a positive, multicultural work and educational environment that supports consistency throughout the organization's strategy, operational methods, and data collection needs for the students, clients and employees.•Oversee the financial status of the organization including developing long and short range financial plans, monitoring the budget and ensuring sound financial controls are in place; set financial priorities accurately to ensure the organization is operating in a manner that supports the needs of the programs and staff.

Directing initiatives and planning, coordination, and management of the company’s integrated marketing, public relations, and strategic communications program. Planning, organizing, and directing overall communication strategies and public information activities for the organization.•Managing, planning, directing, controlling and implementing an proactive communication program to enhance the reputation of the association and visibility of the field;•Overseeing internal and external communications and presentations•Overseeing the association's digital communication, including the content for the Website, social media, and newsletters.•Maintaining extensive and positive relationships with national and international media.•Representing the organization in the media and other relevant occasions;•Developing and implementing annual strategic communication plans that include goals, activities, materials, and performance indicators.•Providing detailed reports of communications activities, including programs of return-on-investment analysis.

International Student & Scholar Services (ISSS) • Administered immigration document correspondence to students and scholars (H1B, Green Card, USCIS receipt notices and CPT)• Reviewed student OPT applications, I-20 and DS2019 Sevis records• Triaged students on visa issues, immigrations forms and resources• Counseled students and scholars on resources in the Atlanta area• Created office processes, revised and updated front office manuals, policies and admissions handouts• Updated front office materials as Federal, State, BOR and University policies and procedures changedCustomer Service/Cultural Specialist• Designated Official to notarize documents, process immigration enrollment and tax letters• Trained student workers on customer service, immigration and campus diversity• Supported the Director and office staff by scheduling meetings and approving appointments• Backed up the Office Manager as the direct supervisor of student workers• Interviewed Graduate Research and Student Assistants for diversity of job placements• Implemented vita tax compliance, tax software, distributed tax access codes and forms• Responsible for walk-ins, answered multiple phone lines and managed office emails• Monitored ISSS website for errors, gaps and outdated information