Chris Thompson Email & Phone Number

Mobile, Al, Us

Randolph, Massachusetts, United States

Randolph, Massachusetts, United States

Raynham, Massachusetts, United States

Hingham, Ma

I joined Stars on Higham Harbor full-time while also attending college full-time. I used my sales, active listening, multi-tasking, and customer service skills daily while working in a fast-paced and high-stress environment, both individually and as a team. Management quickly awarded me with the most lucrative shifts due to my proven work ethic. My customers were primarily sophisticated professionals looking for an enjoyable casual dining experience at one of Hingham's most renowned restaurants. Stars was a wonderful experience that provided opportunities to hone essential skills that are transferable to any role.

Quincy, Massachusetts

During my time at Granite Telecommunications, I learned about B2B interactions, cash applications, credit analysis, and customer retention during sensitive negotiations. I used my negotiations skills daily with A/P personnel and C-suite executives to resolve past due invoices. I routinely used financial and credit analysis to determine payment plans and workouts for distressed companies while proactively researching market trends and analysis to help identify high-risk accounts to avoid financial loss due to bankruptcy. I developed a cross-department process that drastically reduced the time frame of disputed invoices. The process allowed Granite Telecommunication to significantly increase their monthly cash flow and drastically reduce past due balances. I was awarded Employee of the Month for recovering a substantial amount of past-due revenue with my new process.

Rockland, Ma

While at Rockland Federal Credit Union, I bridged the gap between consumer and commercial collections. My primary duties were collecting on auto loans, personal loans, home equity lines of credit, and credit cards. In addition, I assisted management in the collection of home mortgages and commercial loans. Management recognized my work ethic and aptitude for financial analysis and entrusted me to analyze and distribute the entire past-due account portfolio to our seven-person collections team. I was assigned to collect on all of the high balance loans for the credit union and did so with praised customer service. I learned how to read and analyze credit reports and financial statements to help determine payment plans and workouts for members that had fallen into hard times. Many of them sent personal thank you cards for showing compassion and willingness to help when they needed it most. I was pleased to learn the value of my local community and helping those within it.

Norwell, Ma

▫ Provides award-winning customer service to every borrower, Recipient of Customer Service award (April 2010)▫ Quickly resolves the borrower's delinquent accounts.▫ Maintained an average of 120% of the monthly advanced collections goal of $60,000.▫ Demonstrated knowledge of all bankruptcy and FDCPA laws, never having violated any laws. ▫ Set a new department record for most money collected in one day by collecting $8,600.▫ Consistently utilized my hard work ethic by calling 200+ calls daily using an automated dialer and manual outbound calls.

Bachelor Of Business Administration - Bba, Business/Managerial Economics

Activities and Societies: Finance & Investment ClubGraduated Cum Laude

Associate'S Degree, Business Administration And Management, General

Activities and Societies: Business and Investment Club, Phi Theta Kappa