Crystal Combs Email & Phone Number

North Little Rock, Ar, Us

Remote

Developed and implemented business strategies to enhance operational efficiency and financial management. Responsible for contributing to streamlined processes and improved service delivery. Led one of the first teams to successfully deploy new modular systems for medical providers. Ensured successful execution through meticulous planning and effective coordination. Proactively identified potential risk factors and devised solutions to maintain business continuity for users, ensuring uninterrupted service and minimal disruptions. Developed and presented a comprehensive Operational Readiness Plan to states, facilitating the smooth transition to new systems and processes. Collaborated with state officials to analyze change requests and enhancement proposals. Created detailed time and financial estimates for upcoming deliverables to secure approval and ensure alignment with project goals. Oversaw the certification process for the payment processing component of the application, meeting US Treasury standards and ensuring compliance for secure and efficient transactions. Maintained strong relationships with state officials to address and prioritize change requests, ensuring timely and effective solutions.

Conway Arkansas

Directed a diverse team of 70 workflow experts in the delivery and implementation of Innovations modules focused on medical providers management and credentialing. Utilized workflow task automation to streamline processes and drive efficiency. Authored high-level requirements, user guides, and configuration guides, providing clear and comprehensive documentation to support project objectives and ensure successful module implementation. Assisted in client deployment by evaluating the viability of development solutions through rigorous testing, ensuring that all deliverables met client needs and project specifications. Developed detailed forecasts for querying work and deliverables to meet CMS compliance and contractual obligations. Ensured all project activities adhered to regulatory requirements and contractual standards. Created and maintained standards of protocol checklists for engineering teams, establishing best practices and ensuring consistency across development and implementation processes. Monitored and managed interdependencies between teams and modules, coordinating efforts to address potential conflicts and ensure smooth integration of components. Identified and resolved impediments that threatened project timelines and objectives, employing problem-solving skills to keep teams on track and meet project goals. Conducted in-depth analyses of the causative drivers of defects to identify root causes and implement corrective actions, improving overall module quality and performance.

Little Rock, Arkansas Area

Establish methods to evaluate competing health plans. Design and conduct technical analysis for plans prior to RFP submission. Evaluating health proposals and negotiating final performance guarantees. Responsible developing models to study the financial impact of various benefit plan changes. Make recommendations based on analysis as to fiscal opportunities and savings. Quantification of the impact by division of demographics on health plan costs. Forecasting of monthly, quarterly and annual financial cost. Calculate and analyze incurred but not reported reserve liabilities for self-funded plans. Analysis of current versus proposed plan design features. High detail reporting of cost drivers in health plan cost. Designing stop loss thresholds and reinsurance placements.

Responsible for database design, development, implementation, maintenance and repair of all Biomedical Research databases for both human and animal subjects along with billing databases and personnel time management to budget databases to forecast budget progress and future budgeting needs. Control security for all data collected and it protection. Participate in experiment design. Work closely with the Director of the facility Arkansas Children’s Nutrition Center in identifying areas or interest and tracking and analyzing results. Calculate and present statistical analysis, including descriptive and inferential statistical findings to Director of facility and Principal Investigators. Prepare reports and documents for use in publications, presentations and to State and Federal Legislature. Work researching and putting Grant request together. We have a total of 10 Principal Investigators that conduct research and 40 lab personnel that I gather data from and analyze. Train all incoming personnel and existing employees on all software usage. Developed Standard Operating Procedures and training manuals on equipment usage and data collection within the Nutrition Center. Helped handle HTML web site development/maintenance. Perform regulatory work on all upcoming research protocols and present report findings to the Institutional Review Board at UAMS.